Fast quote
Fast quote. Started process online but quickly spoke to an agent, Kevin who went over my options and sent proposed policy in the time frame promised. Thank you
By Heather S.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
61 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop homeowners insurance with Universal Direct.
Universal Direct (universaldirect.com) has 61 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 56 reviews with 5 stars · Clear filters
Fast quote. Started process online but quickly spoke to an agent, Kevin who went over my options and sent proposed policy in the time frame promised. Thank you
By Heather S.
Renewed my h o policy. Fast and simple. My premium actually went down and my coverage went up!
By Michael M.
Easy application and everything was clear cut. I wish I looked at them earlier
By Robert
Company Inside agent was very professional and patient to find the best policy protection for my specific case as well as informing me of actions I could take to decrease my premium. She followed up and kept in communication with me and answered all my questions during the enrollment process.
By James
Went out of there way for me
By Scott D.
Very affordable with great coverage!!!
By Lacey P.
Derwin was wonderful and easy to talk to. He made sure I knew exactly what was going on throughout the entire process. It was a great experience all around!
By Nicole
Derwin worked excellently with us to put the right policy at the best price in place for our Tampa condo. appreciate his thoroughness!
By William K.