Unitel VoiceReviews of unitelvoice.com

I had an extremely disappointing onboarding experience that I feel compelled to share. After completing the sign-up process and submitting my payment information, I was flagged for fraud with no explanation provided. To make matters worse, my card was still charged despite the account not being approved. I was then directed to call a fraud department to verify my identity — a process that required waiting on hold for over 20 minutes before anyone answered. Throughout this entire ordeal, I received no communication explaining why I had been flagged, no apology for the inconvenience, and no information regarding a refund for the charge. This level of service is simply not acceptable. Due to this experience, I have chosen to take my business elsewhere. I hope this feedback is taken seriously so that future customers are not subjected to the same frustration.

The fact that the service is efficient and I receive every call. The price is also very good

Greg, was extremely polite and above all he was EFFECTIVE. He was prepared to help with everything I needed. He also explained the next phase of the process in a quick and informative way. I feel like I can rest assured with your service, Greg has bridged the gap between my trust and the Unitel business. Best customer service experience I’ve had in 15 years. 10/10. Thanks again, Greg!

Very helpful 👌

So far everything has been good for the most part. Learning the website is a little tough, even with the scheduled call with Unitel, but once you start to understand how to build your messaging it is smooth sailing.

Martha was very patient with me while my computer was not cooperating and got everything set up for me quickly and explained it well. Very thankful for all her help.

One word sums it up across the board "ease".

Prompt and courteous resolution and reply.