I bought a new IPhone and needed some…
I bought a new IPhone and needed some assistance in setting up the app again. It was after hours but through a chat session I was able to quickly get the information I needed and get reinstalled.
By Simon J.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
503 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unitel Voice is a virtual phone system designed to help startups, entrepreneurs, and small business owners run and grow their businesses from anywhere. With Unitel Voice, you can run your business using any device (cell phones, softphones, VoIP, or landline) and sound like a Fortune 500 company.
Unitel Voice (unitelvoice.com) has 503 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
503 approved reviews, newest moderated first
I bought a new IPhone and needed some assistance in setting up the app again. It was after hours but through a chat session I was able to quickly get the information I needed and get reinstalled.
By Simon J.
I was completely intimidated by this process but the customer service support team was so helpful and amazing. Their customer service is top rated. 10 stars. Thank you for making this process easy.
By Dorinda P.
Response from Unitel Voice· Nov 30, 2023
Hi Dorinda! We're glad we were able to help! We appreciate your business.
excellent, friendly and quick service
By OnTime
UniTel has amazing customer service. I’ve used them for two separate businesses and I highly suggest them. Greg was fantastic today! Thank you!
By Dentapay
Response from Unitel Voice· Nov 30, 2023
We're glad we were able to help! We appreciate your business.
With the help of your customer service agent, the set up was very easy. She explained everything to me and walked me through each step. Setting up my voice mail message was easy too.
By AJI
I could not be happier with my phone service. You will be an industry leader. Price, quality, and versatility are unmatched.
By North Oak Standings L.
Super fast and easy to get a 1-800 number. Unitel has great customer support and communication, both chat and by phone. This is my second time using them (second business line).
By Steven R.
The chat person recognized my problem quickly and fix it right away. Also, the chat person answered my questions. Good job!
By Steve S.
Response from Unitel Voice· Nov 30, 2023
Hi Steve! We're glad we were able to help! We appreciate your business.