Impressed
I have been very impressed with the online assistance and the availability and helpfulness of the customer service reps when talking with them on the phone.
By customer
Thursday, November 5, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
503 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unitel Voice is a virtual phone system designed to help startups, entrepreneurs, and small business owners run and grow their businesses from anywhere. With Unitel Voice, you can run your business using any device (cell phones, softphones, VoIP, or landline) and sound like a Fortune 500 company.
Unitel Voice (unitelvoice.com) has 503 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
503 approved reviews, newest moderated first
I have been very impressed with the online assistance and the availability and helpfulness of the customer service reps when talking with them on the phone.
By customer
I love ❤️ that I was scheduled to go through the setup for using this service. The customer service tech was very pleasant and professional.
By Goshen Peak S.
Very good and easy to use. Very helpful on getting set up.
By Jay
Frank was great at helping me get set up! He was very detailed and explained everything to ensure I was equipped with all of the tools I needed to be successful! Getting the set up assistance without having to ask is definitely unparalleled!
By Tiffany M.
So far had a great experience with the service and the costumer support team was pretty nice too, nothing to complain about
By Kayky
Greg was great to work with, he was patient and walked me through setting everything up.
By bob B.
I just transitioned over to Unitel from another carrier. The move was very easy to navigate and Unitel helped me get my system all setup to my specifications. The customer service I have received has been great.
By M. W.
Martha was great.
By Latifah A.