United Home WarrantyReviews of unitedhw.com

I am the owner of 3919 S Bonniewood Dr, West Valley City, UT 84119. On July 28, 2025, I filed a plumbing claim with United Home Warranty. Their representative, Mr. Sebastian, authorized the work, and plumber Juan Castañeda completed the job ($700). United Home Warranty has failed to pay him after more than 65 days. To avoid a lien, I was forced to issue Check No. 042 from Lumina Brands Co. on September 5, 2025. The company stopped answering my calls. This conduct constitutes breach of contract and bad faith insurance practices, exposing me to financial and legal risk.

You won’t realize how bad this trash company is until you actually have to deal with them. They shouldn’t even be in business. Completely frustrating experience. I had issues with my AC unit, and all they did was give me the runaround. No real help, no follow-up—I ended up having to pay out of pocket to fix the problem myself. Don’t believe their promises. Total garbage company. Avoid at all costs.