Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
170 reviews
United Car CareSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
United Car Care vehicle service contracts offer reliable protection at an affordable cost, which is exactly what consumers want when looking for mechanical protection for their vehicles. Our product is backed by an A-rated insurer, thus providing our contract holders with the utmost security.United Car Care has earned an A+ rating with the Better Business Bureau, which speaks to the way we do business—with integrity. We are proud of the fact that we have had over a million satisfied customers as well as many long-time relationships with our dealers and agents. These relationships are a true testimonial to United Car Care’s core values: quality, dependability, and customer service.
United Car Care (unitedcarcare.com) has 170 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 108 reviews with 5 stars · Clear filters
Had to replace A/C compressor for my car. Cost of new parts and labor was almost $3000.00. With no complaints they covered everything with me only paying the deductible of $100. Felt like I won the lottery.
By Sean M.
Response from United Car Care· Jun 13, 2024
Thank you, Sean!
We had several issues with my Honda Accord. Kevin was excellent in handling all our needs. Extremely professional and very patient with my son and I. He resolved all our issues quickly and to our satisfaction. We recommend this car insurance.
By Doris G.
Response from United Car Care· May 31, 2024
Thank you, Doris!
Everything was seamless and my dealership service consultant remarked how quickly the payment was received and how pleasant his interaction was with United personnel. Further, he remarked this was not typical when dealing with warranty companies. So, nothing to complain about. Unusual these days.
By Jimmy C.
Response from United Car Care· May 29, 2024
Thank you, Jimmy!
Got off to a slow start with front end help but a supervisor by the name of Kevin knocked it out of the park and finished strong.
By Mark R.
Response from United Car Care· Mar 5, 2024
Thank you, Mark!
ryan smith is a great asset to this team and i was very pleased with my service that was provided to me ryan was very communicative and helpful with the whole process i’m very happy to say i will recommend this company to any car owners looking for a warranty company !!
By Consumer
Response from United Car Care· Jan 30, 2024
Thank you, C!
This year I’ve had multiple care issues and United resolved every claim I’ve made this year including my transmission claim
By T B.
Response from United Car Care· Dec 12, 2023
Thank you, T!
So, my truck broke down on me and it turned out to be the transmission. Call united car care and they had it towed to the closest dealer but it was supposed to go to the contracted dealer. United care care had the vehicle towed to the correct dealer, approved the work and everything was smooth. The bill came to $7,010 and again, I paid the $100 deductible. This place is great and I will continue to use them. Also, Ted at United Car Care was awesome. Thank you.
By Gregory E.
Response from United Car Care· Dec 6, 2023
Thank you, Gregory!
I had misfire issues and took it to the BMW dealership. They found the issue and also a leak. They contacted UCC, they got the approval right away and got the work started and it was covered. I had read many good and bad reviews, from my own experience it was a hassle free process and the dealer said the customer service was excellent when dealing with UCC Thank you
By Raveena S.
Response from United Car Care· Nov 7, 2023
Thank you, Raveena!
