UnisimcardReviews of unisimcard.biz

Response from Unisimcard· Jul 2, 2024

Thank you for your review and feedback. We apologize for the inconvenience you experienced with the signal strength in the Piano area of Sorrento. The speed and quality of the connection can indeed vary based on the local signal strength in different zones. We are continually working with our partners to improve coverage in all areas. We appreciate your understanding and hope to provide you with a better experience in the future.

Response from Unisimcard· Jul 2, 2024

Thank you so much for your 5-star review! We’re thrilled to hear that you found the service exelent. Your satisfaction is our top priority, and we’re glad to know we’re meeting your expectations. If you have any further feedback or need assistance, don’t hesitate to reach out. Safe travels!

Response from Unisimcard· Apr 2, 2024

Thank you for taking the time to share your feedback regarding your recent experience with our eSIM service. We deeply regret the inconvenience and confusion you faced with the tracking and duration of your service plan. We understand how important it is to stay connected, and we apologize for any disruption this may have caused to your connectivity needs. You reached your plan usage on the 31st a few days after you start using the plan that is why your service stopped working Please be assured, our team is dedicated to providing a transparent and user-friendly experience for all our customers. Alongside your eSIM purchase, we provide detailed instructions via email, including short codes to help track data usage effectively. We regret if this information did not reach you in time or was not clear enough. For immediate and personalized support, we also offer assistance through email and WhatsApp, where our team is ready to address any concerns or questions our customers might have. Understanding the inconvenience this has caused, we’d like to make things right. Although we missed the opportunity to assist you during your last service period, we are keen on ensuring a better experience for you in the future. We would like to offer you a special discount on your next plan, along with personalized guidance on how to track your usage to avoid any surprises. To take advantage of this offer or for any further assistance, please reach out to us directly at www.unisimcard.biz for English and Spanish support Our team will be more than happy to assist you with any needs or questions you might have, ensuring a smooth and reliable service for your connectivity requirements. We value your business and are committed to ensuring our customers’ satisfaction. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

Response from Unisimcard· Feb 6, 2024

Thank you for the positive 5 star review! We’re glad to hear you had a great experience with us. Don’t forget to take a look at our new global eSIM plans before your next trip. Also, be sure to ask for your discount coupon on your next order as our way of saying thanks. We appreciate your support and look forward to serving you again soon.

Response from Unisimcard· Oct 16, 2023

Thank you for the wonderful feedback! We're thrilled to hear that you find our site great, fair, and enjoy the amazing bonuses. Your support means a lot to us. If you have any questions or need assistance in the future, please don't hesitate to reach out.

Response from Unisimcard· Oct 16, 2023

Thanks for your amazing review! We're thrilled that we could meet your expectations and provide you with a positive experience. We'd love to have you back before your next trip to check out our new global eSIM plans. And as a token of our appreciation, please don't forget to request your discount coupon when you place your next order. Your business is valued, and we can't wait to serve you again in the future.