Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
208 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unique Truck Equipment is listed under Auto Parts & Wheels in Grand Rapids, MI.
Unique Truck Equipment (uniquetruck.com) has 208 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
208 approved reviews, newest moderated first
This was our 1st time ordering, good experience from the very beginning. Very friendly staff taking the order, prompt shipment and tracking info. Item exactly as described and expected. Would definitely order from them again!
By Tina
bought a AC Delco part and price and shipping was slightly below other places on amazon.com. emailed company for tracking number and they complied as well as received it on time.
By freeman
They have a great selection of equipment to choose from. I will order from them again.
By Dwayne
Received prompt service & delivery
By GES
Very Slow Shipping, over 2 weeks and No Response to My Email,
By JOE
Response from Unique Truck Equipment· Feb 12, 2016
Joe, we apologize for the delay you experienced. Indeed your order was overlooked for a week which caused the delay. Our records indicate from the date you expressed your concern on the 27th we did reply to your inquiry the same day and the product was delivered to you on the 30th. We trust you will have a better experience next time you order from us. Please accept our apologies.
When the manual method of resetting the big government-mandated tire pressure monitors on my truck no longer worked, I was faced with the choice of paying $40 each time to a repair shop or buying an $80 tool. I chose the latter and shopped for the tool. I found the best deal at Unique Truck Equipment. The item was as described and shipped quickly. I would shop there again.
By Ron S.
Response from Unique Truck Equipment· Feb 12, 2016
Ron, we are happy to hear that you are satisfied with your purchase and with our service/price. This TPMS tool is one of our most popular items and will likely continue to be so.
I requested that you ship via USPS, however I was told that UPS was the only method that you used. Not only was it much more expensive, they delivered my item somewhere else. And they don't seem to be able to find it! Even worse, it is virtually impossible to actually speak with someone at UPS. They simply don't care. Luckily one of Unique's staff members, Marissa, took the time to try to unravel the mystery. and when she couldn't simply sent me a replace item via USPS. It arrived in two days.
By Tom in F.
Fast shipping, well packaged, great prices
By BL
