Good service
They quickly replied to my email questions. Purchased equipment was shipped to me ASAP.
By Jared
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,046 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unique Fitness Concepts is the leading source for all top quality exercise, fitness, and rehab equipment on the web today! We carry over 3,000 products in our new state-of-the-art warehouse to suit all of your lifting, fitness, and sports rehab needs! Polar, Schiek, Harbinger, Hampton, WaterRower, Schwinn, Stairmaster, Troy, York, Mueller, and Don-Joy are but a few of the over 100 top name brands we carry! So come browse online and experience our new website for a first class and secure shopping experience. Register today to be part of our online community to find out what's new and exciting in the fitness world. Our timely blog is chock full of informative and relevant exercise and fitness tips to keep your exercise program on the cutting edge. And don't forget to sign up for our newsletter to receive up-to-the-minute news, tips, and exclusive subscriber specials. If you are in the neighborhood, stop by and check out our well-equipped showroom filled with the latest and greatest equipment.
Unique Fitness Concepts (uniquefit1.com) has 1,046 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
1,046 approved reviews, newest moderated first
They quickly replied to my email questions. Purchased equipment was shipped to me ASAP.
By Jared
I ordered a product at what I thought was a high price and it was delivered in a reasonable amount of time. I hope the price is competitive but it not I hope the quality exceeds the competition.
By JT G.
I have been waiting for 3 more weeks and the stuff I ordered didn't even ship yet.
By John
Response from Unique Fitness Concepts· Apr 3, 2020
Due to the COVID-19 virus illness, quarantine, and lock down the response time and handling time for orders has unfortunately been delayed. We are doing the best we can with the remaining staff that we still have available considering the extreme hardship.
The bosu balance ball arrived quickly and is of excellent quality. I especially like the list of exercises included. I would definitely recommend this company for a purchase.
By Roberta
Terrible customer service. They made me wait 2 weeks under the impression that my order is being processed before canceling it a couple of days before the delivery date. The customer service rep was dishonest in their initial response to my questions about delivery confirmation. Don't waste your time with these folks.
By Satish
Response from Unique Fitness Concepts· Apr 3, 2020
Due to the COVID-19 virus illness, quarantine, and lock down the response time and handling time for orders has unfortunately been delayed. We are doing the best we can with the remaining staff that we still have available considering the dire circumstances.
It came so fast even with the virus and everything was in good condition
By Julia
Shipment still not received
By Caroline T.
Response from Unique Fitness Concepts· Apr 3, 2020
Due to the COVID-19 virus illness, quarantine, and lock down the response time and handling time for orders has unfortunately been delayed. We are doing the best we can with the remaining staff that we still have available considering the unfortunate circumstances.
Glad to have found a set of small free weights with this company.
By Pamela B.