UniqodeReviews of uniqode.com

The online customer service team was very supportive. Thanks a lot!

Huge shoutout to Cherrie and her team helping us so quickly! Great communication & knowledge. We were in an absolute panic because we had thousands of printed products on retail shelves with legacy QR codes that needed to be migrated. The stakes were high, but Cherrie completely saved the day. She immediately secured temporary access to reactivate our codes while her dev team worked in the background to manually migrate our legacy links to their new servers permanently. She was incredibly patient, answering all my frantic questions and giving clear instructions to ensure our printed boxes stayed functional. Truly above and beyond customer service—I can't thank them enough!

The service was great when I was using it. When my business closed, and I realized I was still paying the recurring fee, Uniqode was even gracious enough to refund the fee three months later. Gio responded on a Saturday, even though the system said it could take a day. I would definitely come back when the need arises again.

After some difficulty sorting out an issue, I was assisted by Gil who was really helpful and responsive and managed to sort it all out quickly. Great customer service. Much appreciated.

Great support. Great service. And the support team went above and beyond for my needs

Thank you to your team for being responsive on the online chat box and following up on a missed call to the help desk. I eventually spoke with Gil about a challenge I was hoping to fix. He explained how to resolve it, walked me through the process, ensured the QR links and Linkpages went to the appropriate content. He also went out of his way to inform me that the previous Linkpage was connected to other QRs and recommended I update to the newer Linkpage. During this process, he stayed on the phone with me while I navigated through all the links to ensure all content was working accurately. Thank you for the time and patience spent to ensure we had it smooth for our back end experience and our customer's experience.

When I had a problem, I found the website unhelpful. But once a human being got involved, they solved my problem efficiently and speedily.

I am new to QR codes and the team at Uniqode helped me the entire length of the way. From I created my acount a week ago to today. I had so many questions and they were all answered with respect and enthusiasm. When I met up a couple of issues — 1 of them being of my own making — I didn't have to wait not even 1 whole minute before HELP found its way to me. The website is easy to navigate, once you figure where everything is. So very easy. And the payment plan isn't too bad at all...definitely affordable for me and what I need it for. My favorite Customer Rep is Sir Gil. He is full of positivity, quick to help and always has suggestions. Thank you Sir Gil -- if I could I would buy you a cup of "fancy java" from Starbucks.