Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
149 reviews
Union PlusSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Union Plus is a nonprofit organization founded by the AFL-CIO in 1986 to provide excellent consumer Union Plus benefit programs exclusively to union members (current and retired) and their families.
Union Plus (unionplus.org) has 149 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 112 reviews with 5 stars · Clear filters
Amazing people who helped me through buying my first home. Answered all my questions and there were alot of them and made buying my house stress-free
By Thomas S.
Response from Union Plus· May 7, 2021
Glad your mortgage process went well.
Attentive, courteous, great communication from start to end
By Beatrice G.
Response from Union Plus· May 7, 2021
We appreciate those positive comments. Glad to assist an AFT member with the mortgage process.
I worked with the absolute best people at UPM, Jaclyn and Michael were amazing. This being my first time buying my home, they answered my MANY questions so quickly. My emails were always answered same day or next day. I never felt, even though I'm sure I was, like a burden. All in all, they were absolutely amazing and would highly recommend.
By Talia
Response from Union Plus· May 16, 2021
Hi Talia, Glad we were able to assist you in purchasing your first home. We are here to answer the questions of IATSE and other union members across the country. Thank you for your 5-star review and recommendation.
Thank you for all the help. I got answers to all my questions and I am happy with how it worked out. It was a quick turn around to close and my agent worked really hard to get it done. Friendly, helpful and accessible throughout.
By Sara Z.
Response from Union Plus· May 16, 2021
Hello Sara, We are always glad to answer the mortgage questions of AFT union members across the country. Thank you for the 5-star review.
Unbelievable service, easy, and great service for all union members! Highly recommend!
By Jason W.
Response from Union Plus· May 16, 2021
Hi Jason, Thank you for the 5-star review and strong recommendation. We are proud to serve SMART members and all union members across the country with their mortgage financing needs.
Always a pleasure working with Union Plus.
By Jennifer H.
Response from Union Plus· May 16, 2021
Hi Jennifer, thanks for your comments.
Everyone that I had dealt with was super helpful and friendly.
By Hayley S.
Response from Union Plus· May 16, 2021
Thank you.
Working with Union Plus Mortgage was terrific. As a first time homeowner, the process can be a bit daunting. However, Union Plus Mortgage representatives walked me through each step, they thoroughly explained the process, and were available to answer any questions I had. I highly recommend Union Plus!
By Victoria
Response from Union Plus· May 16, 2021
Hello Victoria, We are always here to answer questions from first time homebuyers. Thank you for the 5-star review and recommendation.
