Wednesday, November 11, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
21 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Los Angeles based men's store that walks the line between fashion and function. Simply put, why the fuck would you shop anywhere else?
UNION Los Angeles (unionlosangeles.com) has 21 customer reviews on The Fair Hearing, with an average rating of 1.9 out of 5.
21 approved reviews, newest moderated first
Union is horrible!! The customer service s horrendous. They have a phone number on the website for web ordering that I was told doesn't work. Jacques Marie Mage you should stop selling to them as they do not compare to your quality product!! Don't waste your time or money.
By Kim F.
Saya telah membeli hanphon merk samsung ,sangat memuaskan
By Eko S.
This is one of many who have eliminated any way for customers to call and speak to someone in the even of a problem.Someone who did not have my permission used my account to make a purchase.I immediately tried to reach the company,but emails were my only option.I received a confirmation that the item had already shipped.I then started emailing for return shipping labels or suggested going into a store ? finally after many hours i received a reply saying i would be refunded ? We shall see ? I will update this review with the final results.
By Lesal C.
Their customer service is ass, no communication and they don't answer their phones
By Taurus R.
Made my first and only order on union. it was canceled. it was a hot drop, i got lucky and they decided i did not deserve the win. one per household, then you see the screenshots of folks getting 10-12 pairs. never again. im done with shoes. thanks union.
By c P.
I was able to order Nike x Union Field Generals seamlessly. They kept in contact with regards to shipment and even helped with custom clearance. Excellent service and communication. I really appreciate how they went out their way to help with customs. Thank Union LA, you are really the best!
By David H.
This boutique is very dishonest business. Recently they had a drop where I purchased a sneakers fair and square on the 1st day of the drop. They drop the same shoes again few days later so that mean they had plenty pairs. Only to get a message 1week later that my order was canceled for unforseen event. What kinda dishonest business is this. Took them a week to give there friends and realized that I am not on there friend list. Chris Gibbs you the worst
By Carvley Stulla M.
I bought Jordan x Union Tee only one, but it has not delivered yet. They charged me $15 for shipping cost for standard shipping. But it past already 13days after my order place. I have contacted to Union customer service, but they said this delivery speed is standard and I agreed to this shipping cost and shipping option at the time of checkout. But I couldn't choice any other option and shipping cost at that time.
By TK
