Outstanding customer service
Outstanding customer service. I have not yet had to deal with a call center outside of the states. This means we deal with people who understand the English language and terminology.
By Tim G.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
24 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The bank, formerly known as Union Bank of California, NA, has operations in California, Washington and also has commercial branches in Dallas, Houston, New York City and Chicago, as well as two international offices.
Union Bank (unionbank.com) has 24 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
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Outstanding customer service. I have not yet had to deal with a call center outside of the states. This means we deal with people who understand the English language and terminology.
By Tim G.