UniloversReviews of uni-lovers.com

My order just came yesterday! The quality is superb despite 2 weeks of long waiting time. It's all worth it. My daughters love ur products so much! Will definitely buy again. 5 stars for the experience :)

They sent me the wrong item. I ordered an 80cm purple soft toy and they sent me a 30cm pink one. I paid over $100! No one will respond to my emails on any of their contact channels. I think they have stolen my money and will not give me a refund!

Amazing I used it to go to NSW with it it was amazing ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️🥵

Great Customer Service!!! I made a mistake when I ordered a jacket for my daughter, I ordered it in a toddler size 6 instead of a girls size 6 which is $3.00 more. They gave me a free upsize without any additional fees. I will shop here again.

I will never recommend this site to anyone. First, there is no confirmation of purchase items upon payment,then there is no details regarding the shipping of items until I emailed the service/support team 2weeks later regarding my order. They then subsequently shipped my order. A month plus later there is no news nor receiving of parcel. Upon enquiry about my parcel, they do not bother to find out the parcel and ask me to wait endlessly. I had to call, ask the couriers and track on my parcel myself !!! After the courier confirmed my parcel is lost in transit and providing an official memo indicating is official lost , they refuse to accept my email and still ask me to wait endlessly!!! I had to keep email and message on their website many times in order to get a respond, if not there would not be any. They finally accept the fact that the parcel is lost but still ask me to wait till a dateline they set before they can refund me. Upon the dateline reached , I emailed them regarding the refund and there is no response at all. Up till now 29 June 2021 after my purchase on 04 April 2021, I am still waiting for a respond from them. I hope I can get refunded if not I take it as a money lost and lesson learned. And I hope any buyer who wish to buy from them can take my experience as a warning.

It was worth the wait. I did not know the metric system I put down the wrong size when I realized it I contacted customer service. Wonderful customer service rep named Daniel B. changed the order sent me a email that helped me relax for the holidays. This shower curtain is of good quality, bright colors looked just like the photos online, came with the hooks to hang. Thank you

À few weeks ago, I’ve written a review about the fact that I didn’t received the right product that I ordered. Uni-lovers told me to keep the « wrong » one , as an apology,and that they would send me the one I ordered in the first place. I finally received it a few days ago! It is important for me to let know that I am very pleased with the way Uni-lovers managed that situation. I appreciate alot their way of doing business. Thank you Uni-lovers! You made a little girl and a grandma very happy!

DONT order from this company it has been 2 months that i placed an order haven’t received item and tracking number didnt work. After Several emails being sent from me and with no response until after I continuously emailed them. Dont trust this company will never buy from them again.