I had a great experience
I had a great experience. She was very, very helpful.
By Annette J.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
547 reviews
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Understood Care is listed under Hospital & Emergency.
Understood Care (understoodcare.com) has 547 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 486 reviews with 5 stars · Clear filters
I had a great experience. She was very, very helpful.
By Annette J.
Tara is excellent she has gone out of her way to help in any way she can Tara is one of top 2 advocates that I have had in my entire life !!! Give her accommodations kudos shout outs extremely great job !! Thank You Dennis Ferrell
By Dennis F.
My advocate raven , she has been great finding if I have needs and making sure that they are met. I truly appreciate her.
By Cathy H.
everything is great but I need aimee to call me back
By JEFF G.
Cheryl from understood care has been very helpful in trying to help me obtain a mobility scooter. She has gone over and above what I expected and I am very pleased with the time and effort she has invested in me. So happy to have someone who cares so much help me. Don't remember the date we started but it's on-going.
By David
I just love Amber. She understood everything and more. She was more like a big sister too me than my personal advocate. A she helped me in more ways than one, in things that I should have known as a older woman. I guess I was too far gone or frustrated with life and other things in life itself. I thank her a wholeheartedly, and wish her nothing but greatness in life. Thank you so much 💓 💗
By Kenyetta H.
I really like her. She is very respectful & listens 2 Me & trys every way 2 help Me
By Jettia D.
She help me,she always call me back.she is very concern.thank you so much.
By Janelen M.