Caring for heart, body, & soul
(Kat) KathiLynn has become more than a healthcare provider .... She cares about my feelings, listening with compassion and has put me in contact with certain companies to assist with my needs.
By Jan B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Understood Care is listed under Hospital & Emergency.
Understood Care (understoodcare.com) has 547 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
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(Kat) KathiLynn has become more than a healthcare provider .... She cares about my feelings, listening with compassion and has put me in contact with certain companies to assist with my needs.
By Jan B.
Montana.She is great.
By Mary K.
He has been very helpful made me feel like he cares what happens to me. Always there when I need to talk to him to give information too. Very easy to understand. Listens to me help learn things when it comes to remembering things. I got a notepad and keep with things that he suggested
By Karen Renee G.
Understanding the situation and walking me through the process and most of all not letting me get discouraged.
By Coanna H.
My advocate Joanie is great!! She shows genuine concern, good listener and most of all she's consistent.
By Michael G.
All was smooth and precise. I got much information about my needs and Ms Crystal was very empathetic and non judgmental
By Dobe
Well I must say, Brianna is the best person I EVER had to help me. She has gone beyond the call of her job. She is the sweetest and most dependable person. I trust her with all my information. I have recommend her to so many people. Please make her a manager. She loves and has a heart for elderly. That’s something we can’t find today. She understands that one day she will get old. And she’s doing what God says treat others like you want to be treated. I will always pray for her and her success. Please honor her.
By Constance R.
Sandy is amazing and is a great advocate. She spent a lot of time with me.
By Karen C.