I like working with Jennifer she has…
I like working with Jennifer she has been very helpful she checks in at least once a week to see if I need help with anything
By Michael V.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
547 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Understood Care is listed under Hospital & Emergency.
Understood Care (understoodcare.com) has 547 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 486 reviews with 5 stars · Clear filters
I like working with Jennifer she has been very helpful she checks in at least once a week to see if I need help with anything
By Michael V.
Cassandra has been wonderful to work with and has contacted me as she said she would. I believe that she is working diligently on all aspects of my case. I have enjoyed working with her and am excited to continue working with her on my case.
By Sheryl
April have been so one of her I enjoy working with her being my Advocate she have really helped me out a lot and I really enjoyed her she is a pleasure to work with and she have been very awesome and very helpful
By Roxanne H.
very kind and sweet
By WENDY W.
ROSHONDA IS A VERY COMPASSIONATE, CARING PERSON, I DEFINITELY APPRECIATED HER CONSISTENCY IN MAKING SURE MY NEEDS WERE MET .She is a great asset to your company. Thank you so much for Roshonda. Carolyn Metz. 🥰
By Carolyn M.
I've only been with the company a short time. Emily, who had been my contact has done a great job in obtaining an item that I desperately need. She has maintained contact, both by voice and text, which I greatly appreciate.
By David A G.
My name is Deborah call and I love your services I will not tender for nothing in the world and I love the nurses and everybody else have a blessed day and be safe🥰
By customer Deborah Carr I need S.
I live in a very rural area so finding things is always a challenge. I have need neuropathy shoes for over a decade. I looked here and there and paid good money shoes that just don't help. It's so hard to walk with the right shoe. By chance I saw an ad for Understood Care and looked into. Right away a doctor called me, then I was given my advocate Jessica and it's been such an incredible and easy experience! What a relief! I tell everyone I can now about Understood Care! I can't wait to get my shoes!
By Big M.