She is helping me very much to get…
She is helping me very much to get everything done
By Bjorn W.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Understood Care is listed under Hospital & Emergency.
Understood Care (understoodcare.com) has 547 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 486 reviews with 5 stars · Clear filters
She is helping me very much to get everything done
By Bjorn W.
Esther Robinson is my advocate. When I say EXCELLENT service, believe me. She works really hard with seeking resources and available care for her clients. I'm thankful for everything she does for me. She checks on me regularly making sure I was alright. She seems to really care about my limitations and concerns. Esther made phone calls to agencies with clarification about situation I was afraid of ask. I was updated on everything she was doing on my behalf. Esther I salute you for understanding, we need help and with confidence. KEEP UP THE GOOD WORK 👍.
By Shirley Mercer J.
Shanice has been very helpful and very efficient. She has reached out to us very consistently with good information. I highly recommend Shanice and this organization.
By William T.
Whitney is great! She has listened to my needs and works very hard to get me the help I need. I am so grateful to have her in my corner.
By Margaret S.
Kristy is so sweet and kind
By Deena R.
She was always so kind, kept me updated on everything she doing & she would just check in with me
By Mary Ann J.
Mark my advocate has been amazing and has accomplished more than I imagined
By Jeff K.
She was very professional and explained everything. She was friendly and kind.
By Debbie K W.