They genuinely care
They make you feel good and help navigate the Healthcare system
By Kelly C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Understood Care is listed under Hospital & Emergency.
Understood Care (understoodcare.com) has 547 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 486 reviews with 5 stars · Clear filters
They make you feel good and help navigate the Healthcare system
By Kelly C.
Teyana shows that she really cares about my situation and is very informative and thoughtful. I have no doubt that she truly cares about a positive outcome.
By todd
Sheree is great and very helpful and polite I enjoy talking to her .
By betty J.
Excellent customer service i enjoy working with Sabrina very careful and trustworthy and very polite understanding 👍 😀
By CYNTHIA N.
Jazmin is a great help She is friendly and knowledgeable and great to work with.
By Mary Kay D.
Heidi listened and then helped me get it done.
By Vargas D.
Cassandra has been a great help I would definitely recommend her
By Licia L.
I am so glad Tasha is in my life. She has gotten me so much that I could never figure out how to do all my own.
By Norma M.