My advocate has been awesome-I haven't…
My advocate has been awesome-I haven't received an outcome yet, but shes been amazing. She's friendly, understanding and very helpful.
By Theresa Horvath S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
547 reviews
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Understood Care is listed under Hospital & Emergency.
Understood Care (understoodcare.com) has 547 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
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My advocate has been awesome-I haven't received an outcome yet, but shes been amazing. She's friendly, understanding and very helpful.
By Theresa Horvath S.
Bridget is very knowledgeable and empathetic, I know she has had to have someone going through the same hardships that I am experiencing right now. She allows me to be 65 with the lack of computer knowledge that entails and seems to really care. Thanks to all of you for your help and support. Sincerely, Paul Holbert
By Paul H.
I’ve only talked with Jalisa once but she made me feel very comfortable. I really liked her personality, and she really knew how to help me get the most from my situation
By Deb
Kierra is understanding and very helpful.
By Virginia Robbins N.
Kennita is doing a great job at helping find resources for me. I appreciate her searching for me and helping me out so much.
By Sarah
Ashley has been wonderful. Some days she brightens my day. She has helped a lot. I recommend her for everyone.
By Carol F.
Very attentive to my needs.
By Theresa L.
She's very caring supportive and understanding of my situation and disability what a refreshing experience!!! ❤️
By TC C.