My Advacate Donna has been incredibly…
My Advacate Donna has been incredibly helpful and has helped me have a peace of mind as I have been struggling handling my health care alone I’m very grateful for all the help!
By Kelsey
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Understood Care is listed under Hospital & Emergency.
Understood Care (understoodcare.com) has 547 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 486 reviews with 5 stars · Clear filters
My Advacate Donna has been incredibly helpful and has helped me have a peace of mind as I have been struggling handling my health care alone I’m very grateful for all the help!
By Kelsey
Excellent attitude, great personality,listened and explained in understanding terms,very service oriented
By Darrell S.
Working with the Understoof Care advocate was a pleasure. She was helpful, pleasant and caring. Very personable. Tried her best to help.
By Donna
Easy to talk to, we are in the process of somethings now.
By Eugenia S.
Alexandra is so cordial and professional. My doctor sent the prescription to my regular pharmacy and they advised me, they could not fill it. I called Alexandria and she told me another pharmacy will. She is very helpful.
By Jaime
Renee was very caring and knowledgeable.
By Customer
I respectfully Say honesty. I like the fact that britney who is trying to help me with my situation. Calls me gives me updates. And I feel that she is trying to help me and I hope that something does come up , because I do need the help. Sincerely, Paul king.
By Paul K.
Kristy is a great help she will go above and beyond in my eyes to help get the best care possible in as short as time possible
By Robert H Engels J.