Her kindness and willingness to listen…
Her kindness and willingness to listen and do a lot of work for me. I am grateful and blessed to have her helps and sweet tone always.
By Rebecca R.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
547 reviews
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Understood Care is listed under Hospital & Emergency.
Understood Care (understoodcare.com) has 547 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
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Her kindness and willingness to listen and do a lot of work for me. I am grateful and blessed to have her helps and sweet tone always.
By Rebecca R.
I’ve only been with understood care for a few weeks so far things are going good thanks to Mai
By Kimberly R.
Raquel Fred is my patient advocate, and she is dynamic!! She answers ALL of my questions and then some!!! I wouldn’t have it any other way. I feel listened to and cared for. I had a pre conference with the doctor first. He was also very professional and relatable. He listened to all my concerns and answered all my questions. I am SO pleased with this company!!!♥️🙏🏻
By Consumer
She is so h helpful and when we hit a dead end she right back at it I love her patience she good for me
By Torrey H.
Ruth consistently demonstrates exceptional advocacy, diligently addressing all assigned tasks, with one already successfully concluded. Her proactive approach, extensive expertise, and high-quality work are truly commendable. I am thoroughly satisfied with her performance as an advocate.
By Adeline
Schennita has been more like a friend than an employee for Understood Care. She is so knowledgeable and helpful. She is so helpful. I highly recommend her!
By Diane P.
Carlene is very accommodating. She listens to every detail in what l say. I am looking forward to working with her.l feel things to help me will be done. With Carlene 's help, things will get better.
By Audrey M.
They are being very helpful and supportive
By Esther E M.