She’s very attentive and a great…
She’s very attentive and a great communicator a big help to navigating these different programs
By Wayne B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
547 reviews
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Understood Care is listed under Hospital & Emergency.
Understood Care (understoodcare.com) has 547 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
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She’s very attentive and a great communicator a big help to navigating these different programs
By Wayne B.
I have had an amazing experience with Trust point! The team is great and helpful. I got resources that I needed as well. I plan to use this service in the future!
By Amber E.
Understood care is a great service!, & Princess was such a really far most great and wonderful advocate! 😃👍
By Steven
She went above and beyond to give me all the information I needed called faithfully to check up on me polite understanding was kind in spirit when she reached out the same energy every call
By Cathy S.
I just started working with the company and Jessieca is so sweet and caring she listens to your needs and goes out of her way to get you the help you need. Look forward to working with her in the future
By Carolyn O.
Eva and everyone else has helped me through this experience
By cuGeorgette D.
Nancy is great she listens to what I am saying and is very understanding person and she has looked up things for me to help me with things And I am very thankful for that and very blessed for that to I started to talked to her in September and from then to now she has been wonderful for me to able to talk to someone like her Ty again Darlene Mahoney 10/1/2026/ Thursday afternoon But she called this morning around 10 a.m. and we talked for about hour.
By Darlene M.
Our experience with understood care is amazing. Our advocate Karen goes beyond helping us. She doesn't give up on helping you until she gets what she wants for the people. It makes it alot easier on me because I care for my elderly mother. I dont have time to be on the phone calling around. Karen does that for us and it takes a lot off my plate. She deserves a raise in my book. Thank you Karen from Understood Care.
By Raul R.