Sheila Kidze is working to meet my…
Sheila Kidze is working to meet my request and keep me informed on her progress. She ask me what I need and is very patient with me. I am pleased to know her.
By Ann H.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
547 reviews
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Understood Care is listed under Hospital & Emergency.
Understood Care (understoodcare.com) has 547 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 25 reviews with 4 stars · Clear filters
Sheila Kidze is working to meet my request and keep me informed on her progress. She ask me what I need and is very patient with me. I am pleased to know her.
By Ann H.
I haven't been with understood care for very long. nut I tell you what it took such a load off my mind and my anxiety knowing that I have somebody to speak for me and to go over all my paperwork that makes me panic, And I don't know how to get it straight and understand. It all is overwhelming. but once I got my advocate really showed me me that they can help me with all my concerns. And issues. thank you understood care 🫴❤️🙏
By Sheila M.
So far this company has done what it said it would. I have another appointment in home on the 20th of July we will see how it goes I’ll let you know
By Paul D. V.
I had nowhere to turn.
By SUSAN L H.
I am a little confused about times and dates to make contact with Shayla I need quicker responses to my contacts
By Nathan R.
Anika is very professional and knowledgeable, she is attentive to my needs
By Mary S.
I waited yesterday for a call back but never heard from her except for me to answer a few questions in a text
By Lynda B.
I have had a wonderful experience with the staff. The service is very helpful.
By Rhonda S.