Very informative answered questions I…
Very informative answered questions I had
By Barb
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Understood Care is listed under Hospital & Emergency.
Understood Care (understoodcare.com) has 547 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 486 reviews with 5 stars · Clear filters
Very informative answered questions I had
By Barb
This place has been extremely helpful; the staff are kind and compassionate. They have consistently saved me during difficult situations, demonstrating their dedication and expertise.
By Karlyn F.
My advocate Miss Latoya Bate has been awesome she is very knowledgeable she stays in touch with me and let's me know everything that's happening.
By Albert B N.
I was keeped up to date by Sophy. I love my bed.
By Vickie W.
Chanel has been very reliable in making frequent phone call on checking on me to see if I am in need of anything also we have been trying to see why my Medicaid has change since June 2026 so she been helping me in finding out the next step to get answers.
By Debra M.
Very patient with my phone issues!! Helpful, kind and understanding. I just hope she gets me help, that's the only thing that could make the experience any better!!
By Donna F.
Yoland is kind and sweet. Very concerned with my well-being. Couldn’t ask for a more attentive person. Always lol forward to hearing her voice.
By Janine K.
She is researching ways for me to get approval for a weight loss medication. She has submitted my name for some type of medication card. We are scheduled to discuss this further on Thursday.
By Sandra H.