UnaliWearReviews of unaliwear.com

Both of the guys who helped me were terrific. I love my watch and recommend it to many seniors. As a retired(retired at 81 years old) homecare leader and educator, I researched for six months. This is the best product for seniors because it is always charged.

We were able to get my wife's Watch updated with out sending it in.

Because I live alone at the end of a rural dirt road, I was excited to give myself the Kanega Watch as a 77th birthday gift. It seemed perfect for me. Unfortunately, the much-advertised fall detection has not worked as advertised. In the 7 months I have been wearing the Kanega Watch, it has detected more than 100 falls, none of which have been real falls. In those same 7 months, I have had 3 real falls, none of which have triggered a fall detection alert. When I called customer service to discuss what seems to be a faulty watch, I was advised that no fall detection system is 100%; I pointed out that this one is 0%. (I would expect it to be at least 50%, better than chance.) I was then given instructions to take several photos of my watch and its batteries and to submit them, which I did. The next day, I came home to a message on my answering machine that the photos showed no problems with my watch, and that the problem had been solved by turning up the sensitivity on my fall detection; if I had any further questions, I could call back at the customer service number. When I did call back, I got the "all our agents are busy; leave a message and we'll call you back" message. Except that no one has ever called back, which has been my experience several times. The bottom line is that I adopted this system for the advertised "peace of mind," but I have no faith that, if I actually fell unconscious and could not call for help, the fall detection system would actually alert and send help.

I fell down, 1 am lighted room, my mind foggy and could not get myself organized enough to get up. I pressed my Kanali watch button for service. Not too long, 4 husky emergency service men from the fire department came, whisked me up off floor, saw me safely to bed. Next morning, I wondered if I had a bad dream. However a large bruise on my arm made clear it really happened. The cause of my foggy brain was taking my sleep aid out of normal sequence.I did not expect to take effect so quickly.

Could not have been more helpful. Promptly fixed my problem

Resolved my question ASAP

We love the product, and the customer service is amazing! Every time we have had a challenge, we have gotten help very quickly and the problem has been fixed sooner than we thought possible. The staff are very helpful, patient, and thorough. Dad used his watch once to call for help, and the call center person was very easy to work with.

Kanega watch is horrible. I am 96 and I admit anything tech is not my best friend. #1. Difficulity in opening and closing clasp . #2. Operating instructions were difficult to,follow #3. Returning this watch was a bloody nightmare. Sent countless emails asking for the promised Fed Ex Delivery label. No one answers the phone. After sending at least 4 plus messages with the big red exclamation point icon. They were returned to me .finally disgusted with the process sent another email saying I would contact Visa to stop payment. That finally got a response with the Fed Ex return label. It was returned today,9/31. And the restocking fee of $75 is simply greed. In perfect condition, two of batteries never charged. Restocking of $25 is acceptable but $75 again is simply greed on Unaliwears End. So beware.