Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
190 reviews
UnaliWearSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
UnaliWear makes the Kanega Watch – the only medical alert/life safety watch with automatic fall detection/response that you can wear 24/7, never having to remove to charge.Get round-the-clock help from a live agent through your watch – like having an emergency concierge on your wrist at all times. Get help for major emergencies (EMS, police, fire) and minor emergencies (neighbor or relative). The agent speaks to you through your watch or, if you are not responsive, gets you the help you need. The watch can be activated via the help button, via voice, or automatically via fall detection.The Kanega Watch exclusively features RealFall™ technology, specifically designed to automatically activate on actual falls and limit false fall alerts.Top rated after extensive industry testing by the NY Times/Wirecutter, the National Council on Aging, PC Magazine and many others.Goes where you go (bed, shower, out shopping and around the country) with GPS. Fully set up by our company prior to shipping, so it works out of the box – no in-home set up required.Download BrochureCustomer Experience VideoVisit Web Site
UnaliWear (unaliwear.com) has 190 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
190 approved reviews, newest moderated first
prompt response help arrived in 15 minutes.
By WEBCLIENT
Response from UnaliWear· Sep 18, 2026
Thank you for sharing your experience. We’re glad the system worked as intended and that help arrived within 15 minutes. We appreciate your feedback and are glad the watch has provided you with reliable access to help when needed.
I received immediate response..Joseph was very helpful, courteous and explained exactly how he would handle my issue…an email followed with instructions and my problem is solved… Thanks to professional assistance extended by him…
By Jean C.
Response from UnaliWear· Aug 21, 2026
Thank you for sharing your experience! We're glad Joseph was able to respond quickly, clearly explain the next steps, and get your issue resolved. We'll be sure to share your kind words with him. We appreciate your trust in UnaliWear!
Very patient and helpful with getting the work done well.
By Thelma
Response from UnaliWear· Aug 21, 2026
Thank you for your kind words! We're glad our team was able to provide the patience and support needed to get everything taken care of. We appreciate you taking the time to share your experience!
Joseph was very helpful with my battery installation problem.
By Pauline
Response from UnaliWear· Aug 21, 2026
Thank you for sharing! We're glad Joseph was able to help resolve your battery installation issue. We'll be sure to pass along your kind words to him!
From the moment I received the watch/alarm I have been amazed with all of its functions. I have never before felt to SAFE and so PROTECTED!!On top of that, your "support staff" is completely amazing! They are quick to answer any question, provide "tools" to help me experience go even easier, and were very friendly and anxious to help with anything!
By Bill
Response from UnaliWear· Aug 21, 2026
Thank you for such a wonderful review! Knowing that your Kanega Watch helps you feel safe and protected is exactly what we hope to hear. We're also thrilled that our Customer Success team has made your experience even better with friendly, responsive support. We'll be sure to share your kind words with the team. Thank you for trusting UnaliWear!
I’m living alone and feel very comfortable and safe wearing it.
By Kathaleen
Response from UnaliWear· Aug 12, 2026
Thank you for sharing this! Feeling comfortable, confident, and safe while maintaining your independence is exactly what we hope the Kanega Watch provides. We're grateful to be part of your peace of mind.
One of my batteries would not charge. They overnighted a new one right away.
By Evelyn A.
Response from UnaliWear· Aug 12, 2026
Thank you for sharing your experience! We're glad our team was able to quickly identify the issue and get a replacement battery to you right away. Keeping your Kanega Watch up and running is always our priority, and we appreciate your trust in UnaliWear!
My family is reassured that if I fall when they are not around. I am glad for that. I have arthritis in my hands and I am unable to use the push button so that is a concern for me even though I can use voice command, but it does take away an option.
By June
Response from UnaliWear· Aug 12, 2026
Thank you for sharing your experience. We're glad the Kanega Watch is providing reassurance for both you and your family. We understand your concern about the crown button being difficult to use with arthritis. One reason the watch provides multiple ways to get help is that not every method will work equally well for every wearer. We're glad you're able to use the voice command, and automatic fall detection provides another way for the watch to initiate help without requiring you to press the button. We appreciate your feedback and your trust in UnaliWear.
