Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
472 reviews
Unagi ScootersSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Unagi, we pride ourselves on offering the best electric scooter experience. Our scooters combine cutting-edge technology with sleek design, creating a lightweight and powerful ride. Reaching speeds of up to 20 MPH and weighing under 30 lbs, our scooters are the perfect ultra-portable vehicle for city dwellers.With our subscription model for less than $2/day, members enjoy included insurance against theft and damage. We believe in transparent pricing—there are no hidden fees.To make your experience even better, we provide free delivery and pickup services. This ensures that you can start enjoying your Unagi scooter without any hassle and easily return it when you’re done.We aim to create an exceptional and seamless membership experience for our customers. Whether commuting to work, exploring the city, or enjoying a leisurely ride, Unagi scooters offer reliability and style. Join our community today and discover why we’re known for providing the best electric scooter experience!
Unagi Scooters (unagiscooters.com) has 472 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
Showing 218 reviews with 5 stars · Clear filters
I love the 🛴 and they’ve been super responsive with a couple maintenance issues over the years.
By Guy
Response from Unagi Scooters· Jul 9, 2024
Thank you for sharing your experience! We're thrilled to hear that you love your Unagi scooter and that our team has been responsive with maintenance issues over the years. Your satisfaction is our priority.
Unagi’s up front pricing and great service is top notch! I knew exactly what I was getting and what to expect from Unagi and my scooter.
By Mike
Response from Unagi Scooters· Jul 9, 2024
Thank you for your kind words! We're delighted to hear that you appreciate our upfront pricing and great service. It's fantastic to know that you knew exactly what to expect from Unagi and your scooter. Ride on!
Sweet little easy to use scooter.. Gave me a two month trial period to make sure it’s what I want and it’s great!
By Ren G.
Response from Unagi Scooters· Jul 9, 2024
Thank you for sharing your experience! We're glad to hear that you found our scooter sweet and easy to use. It's great to know that you enjoyed the two-month trial period and that it helped you decide. Happy riding!
I absolutely love the streamline design and functionality. I am zipping all over the place. So happy with my purchase!
By Jill De L.
Response from Unagi Scooters· Jul 9, 2024
Thank you for sharing your excitement! We're thrilled to hear that you love the streamline design and functionality of your Unagi scooter.
I use it for work and it meets all my needs super good deal
By Henry
Response from Unagi Scooters· Jul 9, 2024
Thank you for sharing! We're glad to hear that your Unagi scooter meets all your needs for work and that you feel it's a super good deal.
Great and courteous service
By Lazer E.
Response from Unagi Scooters· Jul 9, 2024
Thanks so much for sharing :) Ride on!
Easy as pie!
By Don C.
Response from Unagi Scooters· Jul 9, 2024
Thank you! RIde on!
I’m currently renting an unagi and I really like it . It’s surprisingly fast , I hit 26 on a slight downhill . Also very light and easy to carry . I use it to get to my building because I have to park super far away . Everyone asks about it and thinks it’s a great idea . I did have an issue with the first one they sent me but they swapped it out no issue .
By Tim D.
Response from Unagi Scooters· Jul 9, 2024
Thank you for sharing your experience! We're glad to hear that you're enjoying your Unagi rental and finding it fast and easy to carry. It's great to know that it's making your commute easier and that others are impressed by it too. We're happy we could quickly resolve the issue with your first scooter. Ride on! 🛴✨
