Ultra SabersReviews of ultrasabers.com

This place sucks they sent me a saber with a bad speaker I knew from the get go from when I turned it on. Had a crackle and pop sound to it. 5 minutes after having it on the speaker went out! And on top of that they fight you to get your money and if you do they charge you 20% this place sucks horribly! I don't recommend this dealer. Save the extra money and go to vadars vault!

Waiting for my saber since April, everytime I contact them they say 3-4 weeks and that for more then 6 month now.

At this point it has been 11 months since I placed my order, the customer service has been atrocious and has, in the nearly a year that my order has been delayed, neither answered nor returned a single one of my calls. They have however replied to my emails, although I can’t say that’s worth much considering the content of their replies, basically throughout this entire ordeal I receive continual periodic emails telling me that I can expect my order to be shipped in “ 3-4 weeks” after these timeframes go by if I email customer service In light of their not coming through I am invariably told “ these time frames are just an estimate and are no guarantee “ basically telling me I can take a hike and they’ll send it out as late as they please and there is nothing I can do about it. Upon further entreating upon their customer service, the only options they offer is to substitute the products I paid for with other products of MUCH lower value- finally, and to put this next part into perspective I placed this order as a birthday gift for my younger brother, and not only has it roundly missed my being able to give it to him on time, it seems like there is a good chance the order won’t even arrive in time for his NEXT birthday, with that in mind, I emailed customer service and requested that they send at least the one saber from the order which I could see is currently in stock now so that I will have something to give him at least, and for the rest of the order I’ll wait, to this they replied that I would have to pay extra to have the partial order sent out. So basically, my only options are to pay extra to have an incomplete order sent out nearly a year late, or to receive an order worth far less than I paid for. It is an affront to all respectable merchants that this sham is still in business, never order from these people.

Terrible craftsmanship, no chassis, order #1 took a month to arrive, order #2 was cancelled, but arrived 6 months after cancellation. They won't read your customer support tickets. They also tend to delete 1 star reviews.

Don’t waste your money. I order a Renegade LE in June for my sons birthday. It said lead time was 3-4 weeks which gave me a week to spare. When it came close to his birthday, I emailed to find out what was going on. I was told that they were having problems getting the hilts and if I changed my order I would get it faster. My son, who is autistic, wanted the renegade. He asked for the Disney black series but I wanted to do something special for him. I was told that the hilts would be in in the beginning of august, then the end of august. August turned into September and finally I received the light saber October 10. Four months after I placed the order. The blades came stuffed with cellophane which we thought was for protection. No instructions were sent with the light saber. We discarded the cellophane along with the box. When we charged the batteries and tried the lightsaber, we could not see the color in the blades very well. You can not call them because they will not answer. You have to email. That is when I was told that the cellophane stuffed inside was to project the light. I could buy more cellophane for $5 a blade. Really? This was a $600 light saber. Also the flash on clash does not work. They said that I could send it back at my expense and if they found a problem with it, they would reimburse me $12 for shipping. No thanks. I wasted enough money with this rip off company. Do yourself a favor. Just buy the black series, way less $$$ and works better. I will never do business with this company again.

They all sleep with eachother in the warehouse is probably why they don’t get anything done. Owner brags about how much he is more superior than the rest and yes we got paid $8 and we couldn’t have a phone close to us or we would get fired. He tried to make a pass and when I said something he said not to threaten him or his business when he has unlimited resources. He needs to be in jail!

The lightsaber itself is good. But I also paid for a saber stand, a covertec clip, a blade plug, and an Allen wrench, none of which came in the box. The only things that came in were the saber itself and the charger. When asked about the missing items, they didn't even respond. All this, including the fact the box came with the top ripped off, forces me to give ultrasabers a 1 star rating.

I had a group order of 1300$ for some sabers. Website said 2 to 3 weeks to ship, when it really took exactly 6 months. I emailed once a week to check on my order, just to get no response. Had to threaten to call Attorney General of Texas in order to get a response. They responded immediately to that email, so it just proved they blatantly ignored all my other emails. The quality of the sabers were sub par, and we were supposed to get a really good deal that included 4 free "frankensabers" made from various pieces of different sabers. Each extra saber we got for free looked identical to their most basic sabers they offer, and most of them looked like they had design flaws or scratches in them. They barely work, and overall, I had a horrible experience with this company. Best advice is to throughly read reviews from multiple sources, and deeply take into consideration why they have so many bad reviews compared to good ones.