customer service!
Great customer service.
By Vina
Response from UltimateTax· Jan 16, 2017
Thank you! Have a great season.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
296 reviews
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UltimateTax Service, Inc. is a leader in providing tax professionals with quality tax software and year-round assistance. Since 2006 tax preparers, CPAs and EAs have partnered with us to provide their business software for the tax division needs.UltimateTax Service Inc. sells tax software to fit your business. You have choices. Not every office has the same software needs. Your office is no different. You will be paired with a support specialist that can help you make the best decision for your business.Building a relationship with your software vendor really is a key to success. Your responsibility as a business owner is to put your company in the best position to be successful. You should always surround yourself with other successful people and businesses. UltimateTax is a successful and responsible company. You won't be wrong partnering with UlimateTax.
UltimateTax (ultimatetax.com) has 296 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
296 approved reviews, newest moderated first
Great customer service.
By Vina
Response from UltimateTax· Jan 16, 2017
Thank you! Have a great season.
Not as user friendly as I would have liked. Unable to create organizers unless you did the prior year return. Not good for first time users. Use of yellow coloring in some areas very disturbing. The system does not seem to follow the tax forms. Too much skipping around. I will see how this goes this year before I decide for 2017 tax preparation.
By Anthony N Nazarowski aka Tony the T.
Response from UltimateTax· Jan 16, 2017
Tony, We can help you out with all of these items. Colors can be changed in the setup. Setup Assistant, General Options, Color Setup. The flow of the tax program is entirely up to you. Start with the main information, then work off the 1040. You also have the interview mode if you would like a step by step way of doing it. We are checking on the organizers.
GREAT Service
By ANGELICA
Response from UltimateTax· Jan 15, 2017
Thank You!
Select a State function not working.
By Charles A.
Response from UltimateTax· Jan 12, 2017
Charles, Sorry to hear you are having an issue. What is not working for you? Ultimate Tax
excellent software and support team!! Anytime I have a problem, I just call for help and they fix whatever the problem is and in a timely manner. No down time in the season thanks to UTS!
By Misty
Response from UltimateTax· Jan 15, 2017
That's great to hear! Down time during tax season is not good.
Ultimate Tax is a great company to work with. Always right there when/if you need them!
By Rae
Response from UltimateTax· Jan 15, 2017
You bet! We are open year round.
I would chooseno other program. It is the most reasonable price and easy to use with support if you need it
By Shirley W.
Response from UltimateTax· Jan 15, 2017
Thank you, Shirley. We are always here to help.
I have been a customer for 7 years and I'm am very happy with the service and the software when I have a problem I don't have to worry for they will fix it
By Carl A.
Response from UltimateTax· Jan 15, 2017
Thank you for a great 7 years. Let's keep on going!