The customer service was very good
The customer service was very good. Program met my expectations.
By Charles
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
296 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
UltimateTax Service, Inc. is a leader in providing tax professionals with quality tax software and year-round assistance. Since 2006 tax preparers, CPAs and EAs have partnered with us to provide their business software for the tax division needs.UltimateTax Service Inc. sells tax software to fit your business. You have choices. Not every office has the same software needs. Your office is no different. You will be paired with a support specialist that can help you make the best decision for your business.Building a relationship with your software vendor really is a key to success. Your responsibility as a business owner is to put your company in the best position to be successful. You should always surround yourself with other successful people and businesses. UltimateTax is a successful and responsible company. You won't be wrong partnering with UlimateTax.
UltimateTax (ultimatetax.com) has 296 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
296 approved reviews, newest moderated first
The customer service was very good. Program met my expectations.
By Charles
Great communication and support . Gave 4 stars because I was no longer able to get the payroll software. And because of a rule I not able to go to software developer due to the fact that I would terminate my contract with your company. The company I was referred to everything had to purchased separately costing twice as much as tax software.
By Tonia B.
The Utimate Tax Support team provided me excellent service. When I need tech support, they always treat me with quality service! My sales representative provides me with updated information and I thank her!
By Gwendolyn M.
Good program at a great price.
By Benjamin
It is a great software to use for my small 100 client 1040 only business. Also the online chats and service tickets were the best part because I got my answers almost immediately!!
By Stacy
Excellent service
By Roxann
Very professional and great service!
By Jennifer
Whenever I called your service is very prompt, I appreciate it. I used to be 'Refund Today' clients last 15 years, but their service become worst, I left them last year.
By NOEL NATHANIEL S.