UltimateTaxReviews of ultimatetax.com

Everything works like clock work!

Customer service reps are polite and knowledgeable.

The person that tried to assist me was totally incapable of understanding my question or my problem. She then transferred me to another person who also did not seem to know what I was talking about. And both of them kept telling me what I was seeing and what I was doing when I tried to explain to them they Over talking me and not paying attention to what I was telling them. It was an extremely frustrating call dealing with this situation. My problem has not yet been solved the advanced tech was supposed to call me back with further information however I have not received that call. I was totally disappointed with the assistance I received and I considered it a total waste of my time.

Most excellent tax program!

The software needs updates, some firms are not in the system, customer service in the past has been horrible with their favor phrase ( I am not a tax preparer) even though you are calling for technical support rather than tax advise. This has some what changed at the end of the season with some ladies taking over the customer service.

Easy to work with; great tech support; fast response to issues

I've been using Ultimate Tax for many years. I have been extremely satisfied with every aspect. This could very well be a 5 star rating but, I was always taught that there is always a way to improve a service or product.

Easy to use and pro forms. Great customer service. Thank you all for another easy? Season. Good health to you all