Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
451 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ultimate Mats is a company that is just that: a proud company that carries only the ultimate matting options for any facility, business, or application. We take great pride in our outstanding collection of anti-fatigue mats, entry mats, and logo mats. A very common mistake when it comes to mats is the misuse of a mat for the area it is being used for. For this reason, Ultimate Mats enjoys having the opportunity to educate and guide you while you make your selection for your specific needs and desires for your business. Usually, the premium brands and quality comes with a hefty price, which is where Ultimate Mats stands out from the rest; we have the lowest prices for the best mats around! Our representatives are available and eager to assist you in making the right selection for you and your business.
Ultimate Mats (ultimatemats.com) has 451 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 417 reviews with 5 stars · Clear filters
The order was process was very simple and communication was amazing. The mats arrived in a timely manner and they are exactly as we expected.
By Candace S.
Response from Ultimate Mats· Dec 4, 2025
Thank you so much for the great review and the high recommendation! We thrilled to hear the ordering process felt easy, communication hit the mark, and your WaterHog mats arrived on time and exactly as expected. Thanks again for choosing Ultimate Mats!
BEST customer service! The water hog mats were as described and do a great job of catching outdoor junk my two rescue dogs love to bring in. I will absolutely order from Ultimate Mats again!
By Erin J.
Response from Ultimate Mats· Dec 31, 2025
Thank you so much for the kind words—and apologies for the slow reply. We’re thrilled the WaterHog mats are doing their job (even with two adventurous rescue pups tracking things in). We appreciate your support and can’t wait to help again whenever you need us. If you ever want care or sizing tips, just let us know. —David, Owner at Ultimate Mats”
My experience with Ultimate Mats was great from ordering to delivery. The mats fit perfectly, feel high quality, and instantly made my car look cleaner. Definitely worth the price for the quality you get.
By Howard
The ultimate mats company is amazing to work with. Quality product, quality customer service. The person I dealt with, David, went above and beyond. He gave me guarantees that most wouldn’t. He assisted me in finding the right mat and it looks great! We had one problem with the mat sliding because of the type carpet it was on. We desired to keep the mat and not return it so he helped me find a solution to fix the sliding mat. That is exceptional customer service.
By Marica T.
Response from Ultimate Mats· Dec 4, 2025
Thank you for the wonderful review! I’m thrilled to hear your Super Berber Entry Mats looks great and that we found a solid fix for the sliding on your carpet. We believe in standing behind our products and making sure you’re taken care of from start to finish, so I’m glad the extra guarantees and guidance were helpful. If anything else comes up or you need help with another space, I’m here for you. Thanks again for choosing Ultimate Mats!
They deliver a great product-well made. They communicate with you to keep you up to date on the status of your order.
By Christopher E.
Response from Ultimate Mats· Nov 26, 2025
Absolutely thrilled to hear this—thank you! We’re glad the Super Berber Entry Mat 4ft x 8ft met your expectations and that our updates were helpful along the way. If there’s anything else you need or if we can support you in the future, we’re here to help. Enjoy, and thanks again for choosing Ultimate Mats!
These mats are fabulous. I've ordered many times and can always find the perfect size for my space. And just the color I want~
By NQF
Response from Ultimate Mats· Nov 18, 2025
Thank you for the glowing feedback—and for being a repeat customer! We work hard to pair durable, well-made mats with service that makes ordering easy. It’s great to hear you’re consistently finding the right size and just-right colors. We’ll keep expanding options and staying responsive so you can count on both quality and care every time. If you ever want sizing tips or color guidance, we’re happy to help!
Excellent product and customer service. Will purchase again! Highly recommend these mats!
By Suzy M.
Response from Ultimate Mats· Nov 18, 2025
Thank you for the wonderful review! We put as much care into the quality of our mats as we do into the service that supports them. Hearing that both stood out—and that you’d purchase again and recommend us—means everything.
They were very proactive in updating us on our order.
By Tyler C.
Response from Ultimate Mats· Nov 18, 2025
Thank you for the great feedback! We believe outstanding service starts with clear, proactive communication—your order should never be a mystery. I’m glad our updates helped, and we’ll keep holding ourselves to that standard. If there’s anything else you need, we’re here to help.
