Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
26 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ukiyo Kumo is listed under Hobbies.
Ukiyo Kumo (ukiyokumo.com) has 26 customer reviews on The Fair Hearing, with an average rating of 1.5 out of 5.
26 approved reviews, newest moderated first
I ordered a figure from them since 2022 July. it’s a Food War Shokugeki no Soma Erina Nakiri bare leg bunny Ver 1/4 scale figure,but still not getting my shipping and I also send them email to ask where my order they just not responding and it’s already been two years now still my item is not arrived.
By Kyle L.
Company held my funds for a preorder and continued selling products right up until they blindsided all their customers with pending orders with a sudden bankruptcy notice claiming they have 0 assets and I could face criminal complaints if I request my money back. They knowingly continued to take people’s money right up until this filing occurred. Customer service is non responsive. They essentially took consumer’s money and ran with 0 communication, and orders still appearing to be valid right up until the end. Shameful.
By Michael G.
Scammer Company
By Jon
Put down over 1k in pre-orders and the company kept taking orders at discount prices all the way until they randomly filed bankruptcy without warning. So they stole money from ppl pocketed it and ran. This is fraud. IF you are going backrupt you do not keep selling items!!! These people need to go to jail! They sent letters out stating bankruptcy 7. that they had 0 funds to pay anyone back. Contact the attorney general of California, get these ppl in jail!
By Garrett W.
ORDERED IN OCTOBER...BEEN TOLD SEVERAL TIMES ID RECIEVE MY ORDER,,,NEVER HAPPENED...SEE NOW THE WEBSITE DOESNT EVEN EXIST...
By Southpawsgarage
I know 50 dollars isn't much, but on New Year's Eve 2022, I pre-ordered what looked to be a rerun of the Kanade Yoisaki Pop-up Parade figure, it had been delayed multiple times with no communication from the company. Come May, and no delay or update for my figure, now I find two months after I thought it would ship that the company filed for bankruptcy. I just want my figure that I payed for
By Rose Johnson Z.
I have 5 orders worth over $1000 that I pre-ordered with Ukiyo Kumo through out the year 2022, and I never receive the items from those orders, I tried to contact them, but No response, i don't know what to do, because they already pass 180 days policy for Paypal. The only thing i can do, is to warn people, do not buy from this store, you will loose all of your hard earned money.
By Joe L.
Ordered a quarter scale in December of 22 and release date just got pushed back each month they have since not responded to emails I would pre order through them.
By Jason L.
