UkdreamstoreReviews of ukdreamstore.com

Purchased a bag through Wowcher from this company and item was faulty. This was returned as per instruction and the receipt and proof was given. At no time was indicated that they do not want the product back. Now they refuse to pay the return cost and keep passing me to Wowcher. with the same boring sentence Wowcher have been excellent with the initial returns, (great customer service as always). ukdreamstore are a nightmare and according to all the return items out they are responsible for my return costs. I am appalled at their customer service or lack of, I certainly will not be purchasing from them again and neither will my friends as we cannot trust that they will be a positive experience

Goods not received. Ordered a shaver through Groupon, been waiting 7 days to be told that my package has been delivered. Most definitely hasn't been delivered and ring doorbell can prove noone came to the door at the time they stated it was delivered. Wish I'd of read the other reviews before buying from them.

I bought an item using Wowcher, it was around a month until it arrived, WOWCHER refused to help, they blocked me from their Facebook page, because due to the lack of response from them on WhatsApp Instagram Facebook, once I started to do a deeper dive into their company I found out that UKDREAMSTORE is actually a liquidated company according to GOV website. The fact that Wowcher literally blocked me is hilarious

Wowcher and uk dream store should be avoided at all costs. I made an order and paid for speedy delivery (£8.99) so the bag I ordered was supposed to arrive within 5 working days. It’s now 3 weeks on and I’m still waiting for delivery. The tracking information I was sent did not update until this morning it’s been stuck at “on its way” for 3 weeks. You can’t call wowcher they don’t have a number only WhatsApp. I’m pretty certain it’s a robot replying to you. They don’t care about your order and just repeatedly tell you to wait. Horrendous customer service. They tell you to email uk dream store but that is a waste of time, they send you a standard message basically lying about where the parcel is and to wait. If you ask for a refund they completely ignore you. Just don’t bother it’s clearly a scam or a really bad company, clearly from China, their website says it all really the state of it. Avoid!!!!

I ordered a smart watch band. This was supposed to be waterproof and have a swimming app. Took 3 weeks to come. The plastic piece that goes over the forks had snaped which made it difficult to charge then the prongs broke off. So not only can't I use it. Wowcher have not replied to my emails.

Bought through Wowcher. No product delivered. Tracking stopped about 2.5 weeks ago and communication as now stopped with Wowcher/uk dream store and Evri. DO DONT PURCHASE

I had got a voucher from Wowcher and it lead me to this monstrosity of a company, do not ever use UKdrramstore or Wowcher again. Purchased the product tracking all good u til it stopped updating and was stuck with Evri has your parcel and it sat there for two weeks, I contacted via email no joy , I tried to contact Evri which in turn was also disastrous may I add - sitting here three weeks later - no response from anyone and out the money for the product . Absolute disgrace the three of them -dreamstore,Wowcher and Evri . Them places should be closed down taking peoples hard earned money and not delivering the products . UN dreamstore you should be closed down. Emailed several times to get some crap writtten back to me, I have ask for refunds several times and nothing .

I ordered a pair of vans canvas, and I received every tracking update. It’s been a month now, and I haven’t received anything. If I enter my postcode, it says it’s invalid.