Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
148 reviews
uglyducklingcolor.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Real products for Real Hairdressers. The fastest, whitest toners. Bleach with Bond Protect. Lift Without Damage. Over 95 vibrant colors for professionals.
uglyducklingcolor.com (uglyducklingcolor.com) has 148 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
148 approved reviews, newest moderated first
The customer service is completely on point. The order was taken and sent in a very timely manner in fact was received earlier than expected and in great condition. I am very pleased to do business with uglyducklindcolor.com The website is set up to quickly advise and help you make choices confidently, easily and accurately. Very excited to use these products
By Sky W.
Best bleach ever. I have been bleaching and toning hair for over 20 years and never had a bleach that is so gentle on the hair with mighty bleaching power. The Pearl toner is just perfect. Fast shipping. Will most definitely order again!
By Marie P.
My order arrived quickly and nicely packaged. I ordered the purple grey, which turned out amazing! Ugly Duckling color is the best color ever!
By Michelle
The best bleach I have ever used no smell no breakage just amazing!
By Sharon W.
Response from uglyducklingcolor.com· May 3, 2022
Thanks so much! We really appreciate it!
Really bad service , I never got my order and CSR only said sorry 🤷🏻♀️Not give any option
By Olga C.
Response from uglyducklingcolor.com· Apr 28, 2022
Dear Olga, I'm really sorry to hear about this. We checked your records, it does look like you have purchased from us quite a few times (9 times, in fact) and hopefully that means that you were happy with your products. Your last order of 22nd April does look like it's stuck somewhere. I'll be glad to look it up and of course if it is lost we will replace it as we always do in such circumstances. Please do email us directly when this happens - it's quicker and we can act faster to get you your parcel that way. It doesn't look according to our records that you did email us previously about this order. Our customer service always replies within 24 hours and someone will look into this immediately and get back to you via email I assure you. Either way we will locate your parcel or we will ship you a replacement as we always do.
Thank you for making great professional products that are easy to use at home! With your online tutorials and a little help from my son, we took my Asian blue and black hair to a level 9-10 in one go around with minimal damage! My hair looks like I spent $500 or more on it! The toner works really fast and made my hair a beautiful silvery color. I would definitely buy your products to maintain my color!
By Joyce
Response from uglyducklingcolor.com· Apr 28, 2022
Wow! Thanks so much for the kind review and very well done to you and your son!
Plain and simple I had nasty brassy yellowish orange in my hair from trying to go from a dark brown to I wanted a icy blonde. I had already did 4 sittings and for some reason my roots wouldn't lift. They were still my dark brown hair. Now I love love my hair!! I thought it would never happen but I finally got my icy blonde!!! Yay!! So many people loves it too and this is all because of Ugly Ducklings products!! The professional that was doing my hair was so impressed by it that she said she is going to start using them!!
By Leah H.
Response from uglyducklingcolor.com· Apr 27, 2022
Thank you so much for this review. We really appreciate it!
I love the product, it works wonderful on dorks hair it give a beautiful lift.
By Janet R.
