Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
110 reviews
UDC PartsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For those who care about their equipment.We understand your dedication to maintaining your equipment, which is why we provide top-notch parts designed to endure the test of time. When you choose us, you'll receive spare parts that guarantee exceptional durability at competitive pricing. We value each and every client, and our commitment goes beyond just supplying spare parts. With us, you are choosing a partner dedicated to the care of your gardening equipment.
UDC Parts (udcparts.com) has 110 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
110 approved reviews, newest moderated first
The great cost an the way it was built for long lasting mower deck belt.
By Orval K.
Response from UDC Parts· Jun 22, 2024
Dear Orval, Thank you for your review! We're happy to hear that you appreciate the cost and durability of our mower deck belt. Your satisfaction is important to us! Best regards, The UDC Parts Team
Fake Company on Amazon. No Real Office or Phone Support. Company uses a Registered agent company. The belts are not made in the USA as stated. Another pop-up company making money off uneducated Amazon shoppers.
By Mike C.
Response from UDC Parts· Jun 14, 2024
Thank you for your feedback. UDC Mower Parts LLC is a legitimate, registered company in the USA. Using a registered agent is standard practice for legal matters. We offer dedicated customer support through our website and email, ensuring prompt responses to all inquiries. Our parts are manufactured to high standards, collaborating with trusted manufacturers for durability and reliability. We value our customers and are committed to transparency and quality. If you have further concerns, please reach out to our support team. Best regards, UDC Mower Parts Team
To a while for shipping. I even paid the extra for expedited shipping and it still took over a week.But so far the belt seems to be okay.
By Chuck
Response from UDC Parts· Jun 24, 2024
Dear Chuck, We're sorry to hear about the delay with your expedited shipping. This is not the experience we aim to provide. We appreciate your patience and are glad to hear the belt is working well so far. Please contact our customer service for further assistance regarding the shipping issue. Best regards, The UDC Parts Team
Use of Amazon delivery is not well established yet. As a customer I was not able to connect with Amazon given the product was going to be delivered to the wrong address. UDC parts person stated I needed to contact Amazon. Amazon staff stated they couldn’t help me as orders from UPC do not show up on my account as not ordered from Amazon. Email to UPC to Bruce who sent me info was not returned. Product delivered somewhere so I am out over $50.00. I would have been better off ordering from an amazon retailer.
By George L.
Built for a good price, receive belts in a timely manner
By david K.
Response from UDC Parts· Jun 24, 2024
Dear David, Thank you for sharing your positive experience! We're happy to know that you found our belts to be a great value and that they arrived promptly. We appreciate your support! Best regards, The UDC Parts Team
The belt did not fit my mower. I had the correct part number from my Craftsman mower, but your belts were about an inch too short.
By Cliff V.
