Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
98 reviews
UDARELYSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
UDARELY is well known for the unicity of their drinkware collection. They mainly focus on double-walled glasses and all of their products are handmade. While some of UDARELY customers are looking to complete their own glassware collection with unique pieces, others find the perfect gifts for their loved ones. With UDARELY, the celebration comes every day, with every sip.
UDARELY (udarely.com) has 98 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 7 reviews with 4 stars · Clear filters
I am super satisfied, also my husband is
By Elijah P.
Response from UDARELY· Sep 27, 2021
Dear Elijah, Thank you for your feedback! We're happy to hear that you're indeed satisfied with both our products and services. Looking forward to having you as our customer once again in the future! 🤍 Warm regards, UDARELY Team
Great card I like
By Esin M.
Response from UDARELY· Sep 27, 2021
Dear Esin, Thank you for your feedback! We're happy to hear that! 🥰 Warm regards, UDARELY Team
Glass is smaller and thinner than I thought, but still looks amazing. Had a bit of a weird experience; bought 4 glasses but only 2 arrived and 1 of the glasses was broken on arrival. No problem, Udarely got it fixed and even gave me an extra glass as a gift! Thanks guys
By Moodle
Response from UDARELY· Mar 4, 2021
Hello Moodle, Thank you for your feedback. It means a lot to us, as it's helping us become better! We're glad to hear that you're both satisfied with our products and our service. Looking forward to having you as our customer once again in the future! 🙏 Warm regards, UDARELY Tea,
Commande passée suite à une pub vue sur instagram, les tasses m’ont fait de l’œil, j’ai directement commandé les skull glasses et une capsule réutilisable. Je ne sais pas si je suis la seule à qui cela est arrivé, mais je n’ai pas reçu de mail de confirmation uniquement un sms avec un code discount. Après 2 semaines pas de nouvelles de ma commande, j’ai contacté le support client via le site, pas de nouvelles non plus, j’ai commencé à croire à une arnaque puis je les ai contacté via instagram, j’ai tout de suite reçu une réponse et au même moment une réponse du service client par mail. Ma commande est arrivé 3 jours après et je suis extrêmement satisfaite ! Ces tasses deviennent les préférées de ma collection ! 😁
By Juliette C.
Response from UDARELY· Jan 7, 2021
Hello Juliette, Thank you for sharing your experience with us. ❤️ We're really happy to hear that you enjoy your new glasses and that you're satisfied with our customer service, as well! 🙏 Looking forward to having you as our customer once again in the future. Stay safe! Warm regards, UDARELY Team
I purchased the double walled glass mug with a Christmas tree inside. It’s so lovely! I bought four so I could give three away as gifts. I wish the mug held a little more. It’s about 10 ounces. I also wish it were slightly heavier, like thicker glass. It also took over a month to receive the package but COVID plus Holiday season are to blame. Overall pleased with the product.
By Jessica W.
Response from UDARELY· Jan 3, 2021
Hello Jessica, Thank you for your kind words and for your support. It really means a lot to us. We're really happy to hear that you like the mugs and we totally take into consideration your feedback regarding the capacity of the mugs for the next year. Stay safe and we're looking forward to having you as our customer once again in the future. Happy New Year! ❤️ Warm regards, UDARELY Team
Really cute cups🍵 I ordered 2-Fir double walled cups. I received the package nicely packed 27 days after placing the order. This timeline was mentioned on their website too, I liked the transparency on the delivery timelines. The quality of cups is nice, not heavy at all. Due to the design sometimes it feels like all the weight is not distributed properly but that has nothing to do with the quality of the cup. The cups are exactly as shown. I will recommend udarely to my friends. Overall, had a pleasant experience sipping green tea in the cup with the lid. Holds exactly the right quantity of tea for me.
By Shefali G.
Response from UDARELY· Jan 3, 2021
Hello Shefali, Thank you for your kind words. We're really glad to hear that you enjoy your new cups and, of course, that you're recommending us to your friends. It means a lot! ❤️ Stay safe and Happy New Year! We're looking forward to having you as our customer once again in the future. Warm regards, UDARELY Team
The package took longer than expected but once I received it I was happy with my product.
By EZ
Response from UDARELY· Dec 5, 2020
Hello! Thank you for your kind words! However, checking this, we can see that your order was delivered 2 weeks earlier than it was supposed to. 🙏 We really appreciate your feedback and your support! Best regards, UDARELY Team
