Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
70 reviews
Ubiqus On DemandSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ubiqus On Demand was founded in 2003 in California as Verbal Ink. The company quickly established itself as one of the top transcribing companies in the U.S. by delivering a consistently high level of service on each project and building long-term client relationships based on mutual respect and trust.Verbal Ink was acquired in December 2016 by Ubiqus, a premier global language service provider with offices in eight countries. Since its founding in 1991, Ubiqus has adapted its services to meet the changing needs of the marketplace.In addition to document translation and transcription, Ubiqus also offers event interpretation, web localization, and innovative technologies that automate its core services.Ubiqus On Demand brings together the best of both worlds. By combining Verbal Ink’s self-service platform with the global reach and resources of Ubiqus, the company offers a high caliber of service with the personalized attention, flexibility and convenience clients expect.
Ubiqus On Demand (ubiqus.io) has 70 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 55 reviews with 5 stars · Clear filters
Verbal Ink is a great service. They got my transcriptions done quickly and even gave me an academic discount. This is definitely a service worth using.
By Maryann K.
Response from Ubiqus On Demand· Aug 6, 2019
Hi, Maryann - Thank you for your review of Verbal Ink's academic transcription services! We appreciate your business.
This company has helped me improve my response time and the quality of work I provide to my clients. I deeply appreciate the excellent work that VerbalInk has provided my company for many years.
By Elizabeth H.
Response from Ubiqus On Demand· Aug 6, 2019
Hi, Elizabeth - Thank you for choosing Verbal Ink for so many years! We're very happy to know just how much our services have helped improve the quality of work that you deliver to your own clients. Your feedback is valued.
VerbalInk provided excellent service to our project. Their transcriptions were very complete and returned quickly. The website was easy to use for uploading recordings. Our interviews contained scientific and medical terminology that was accurately transcribed. I highly recommend VerbalInk for transcriptions services. They are easy to work with and very professional.
By Kathy B.
Response from Ubiqus On Demand· Aug 6, 2019
Hi, Kathy - Thank you for letting us know how you feel about the quality of our scientific and medical transcription services, as well as the experience with uploading your recordings to our website. Excellence is what we strive for. Thanks for being a Verbal Ink client!
Verbal Ink is efficient, reliable and accurate in their transcription services.
By Kimberly G.
Response from Ubiqus On Demand· Aug 5, 2019
Hi, Kimberly - Thank you very much for rating the quality of Verbal Ink's transcription services!
Been using Verbal Ink for about a decade and can't say enough about their service and work---both excellent. If you need something transcribed, they are, simply the best
By Bill G.
Response from Ubiqus On Demand· Aug 6, 2019
Hi, Bill - Thank you for making Verbal Ink your go-to provider for transcription services for the past decade. We appreciate your advocacy and years-long partnership!
Responsive, responsible, and dedicated to quality results.
By Eric D.
Response from Ubiqus On Demand· Aug 5, 2019
Hi, Eric - Your feedback is greatly appreciated. Thank you!
Great service! Easy to place orders. A trusted resource.
By Sandy D.
Response from Ubiqus On Demand· Aug 6, 2019
Hi, Sandy - Thank you for rating your experience with Verbal Ink!
Accurate, reliable delivery turnaround and great client support. Highly recommend this service.
By Barbara F.
Response from Ubiqus On Demand· Aug 6, 2019
Hi, Barbara - Your feedback on Verbal Ink's accuracy, reliability, and great customer service are appreciated. Thank you very much for the high recommendation!
