Signup process is just ok
The person who referred me still hasn’t received their $25. Also, the signup process was a bit difficult. Now that I’m on, it’s fun.
By Superiggs
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
522 reviews
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Watch and wager on US and international racing
TVG (tvg.com) has 522 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
522 approved reviews, newest moderated first
The person who referred me still hasn’t received their $25. Also, the signup process was a bit difficult. Now that I’m on, it’s fun.
By Superiggs
Easy to use. Bet the ponies
By customer
Haven’t won yet with you!
By customer
Response from TVG· Aug 21, 2022
Hi David! Sorry to hear that you haven't had much luck. I see you weren't opted in to any promos, so I've added all currently available offers to your account. Head to tvg.com/promos for details!
tvg is the worst so i'm filing a claim threw bbb or im going to sue it's just ridiculous at this point they locking my account everytime i try and withdraw my money like how? this is so ridiculous, this 100% true they are stealing $800 dollars from me im sueing
By S A Papi C.
Response from TVG· Aug 21, 2022
Hi Stephen, It looks like your account has been disabled due to a violation of our deposit policy. We're going to give you a call and explain the specifics. Apologies for any confusion.
Complicated app at first, but gets better and better as one goes up the learning curve.
By Mark
Response from TVG· Aug 19, 2022
Thanks for the feedback Mark! If there's anything you think we can change to make the app easier for new players, please let us know! You can contact us by chat at Support.TVG.com, or by email at [email protected]
Very good and nice to navigate
By Richard
I was giving absolutely no help I tried to go online because I received a message that my banking information was incorrect and my deposit was refused it would not allow me to get in and change it I went to the chat to get customer service they told me it couldn't help me I would receive an email in a few days that's all I got in the mail with something asking me how they did and how they did was really terrible because they did absolutely nothing
By Don
Response from TVG· Aug 16, 2022
Hi Don, We're sorry there was trouble with your banking info and our service, we absolutely want to get this resolved for you. Our team has reached out to you twice today but only got a hold of your voicemail. If you can, please follow any instructions left by our team on your voicemail or reach back out via our customer support chat and we can assist you in resolving this. -TVG
Depositing money and placing bets was wonderful. Withdrawing money is a major hassle. Found out TVG is affiliated with FanDuel, which was the saddest part of my day and a definite deal breaker!
By Former C.