TuxedoactionReviews of tuxedoaction.com

I would definitely order clothing from this company again. I was impressed with the variety of suits available, and the quality of the suit I purchased. I also appreciated the ease of ordering and the excellent customer service. An all around great experience. Highly recommended!

DO NOT SUPPORT THIS COMPANY. This Company is playing games with my refund. I followed all of their stupid rules regarding refunds. I have emailed and called twice, only to be hung up on by someone named Gerline. I am frustrated! PLEASE DO NOT SUPPORT THIS COMPANY; they are scamming people with their fake return policy. I am not giving up on my refund!

BUYER BEWARE!!!! THIS PLACE IS A SCAM AND A JOKE!!!! We ordered a suit for my son for prom and NOTHING fit. The sizes are NOTHING like the description. We ordered this suit and paid for RUSH shipping for him to have it by his prom on 5/18/24. The suit arrived the Monday after Mother’s Day and I reached out to them almost immediately regarding the return. Now the company is refusing to refund my money because they’re saying the suit didn’t have some yellow non tamper tag on it. THIS SUIT DIDN’T ARRIVE WITH ANY YELLOW TAGS ON IT!!! That’s the scam right there!! I contacted customer service and spoke with Gerra (the only customer service person there btw) who requested additional pictures for the manager to review. We sent the pictures and they said we would receive a response after 24hrs. They didn’t respond after 24hrs I had to call her multiple times only for her to say “ The manager responded to me yesterday and they won’t take it back because it did have a tag on it”. So I asked her for the picture and they sent me a bogus picture of suit different from what I ordered. And the yellow tag is through the button hole so you can’t even try on the jacket! 🙄 I then asked to speak to the manager and she told me the manager didn’t have a phone. What?! Straight BS! In my opinion, this is like SHEIN and TEMU for suits with a higher price tag. The sizes are off! But hell at least the other companies are HONEST and will accept the return. 🙄 So again, I repeat BUYER BEWARE don’t order from this place unless you’re ready to possibly take the hit. A big one at that because we ended up having to go to Men’s Warehouse to find him something to wear to his prom 3 days before the prom. $222.53 WASTED and I’m pissed so I plan to blast them and their tactics all over the internet because they’re stealing from folks and the people need to know what they’re dealing with. 🤬🙄

If I could’ve given them negative zero stars I would have. BUYER BEWARE!!!! THIS PLACE IS A SCAM AND A JOKE!!!! We ordered a suit for my son for prom and NOTHING fit. The sizes are NOTHING like the description. We ordered this suit and paid for RUSH shipping for him to have it by his prom on 5/18/24. The suit arrived the Monday after Mother’s Day and I reached out to them almost immediately regarding the return. Now the company is refusing to refund my money because they’re saying the suit didn’t have some yellow non tamper tag on it. THIS SUIT DIDN’T ARRIVE WITH ANY YELLOW TAGS ON IT!!! That’s the scam right there!! I contacted customer service and spoke with Gerra (the only customer service person there btw) who requested additional pictures for the manager to review. We sent the pictures and they said we would receive a response after 24hrs. They didn’t respond after 24hrs I had to call her multiple times only for her to say “ The manager responded to me yesterday and they won’t take it back because it did have a tag on it”. So I asked her for the picture and they sent me a bogus picture of suit different from what I ordered. And the yellow tag is through the button hole so you can’t even try on the jacket! 🙄 I then asked to speak to the manager and she told me the manager didn’t have a phone. What?! Straight BS! In my opinion, this is like SHEIN and TEMU for suits with a higher price tag. The sizes are off! But hell at least the other companies are HONEST and will accept the return. 🙄 So again, I repeat BUYER BEWARE don’t order from this place unless you’re ready to possibly take the hit. A big one at that because we ended up having to go to Men’s Warehouse to find him something to wear to his prom 3 days before the prom. $222.53 WASTED and I’m pissed so I plan to blast them and their tactics all over the internet because they’re stealing from folks and the people need to know what they’re dealing with. 🤬🙄

Shipped the wrong color tux and now refuses to make it correct. Beware

Thank you so much for my sons Tuxedo! It was perfect and the fit was impeccable! I am so glad I found you all! You have a customer for life! Thank you! Very beautiful work!

The size was perfect and we received the tux in 7 days! The tux is high quality and didn't need tailoring or pressed. We measured his size using the chart and instructions on the website. We also paid for expedited shipping and it came on the day we selected. We are very pleased!!

Hi I had an issue where my tux arrived later than expected. The tuxedo was of wonderful quality. The only issue is that the event that I needed it for had passed. I contacted customer service and spoke with Geraldine who immediately put my mind at ease. She took the time to truly understand my issue and authorized my return request. She made me feel heard and I’m grateful for this experience.