Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
19 reviews
Tutor.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Tutor.com, we believe that every student deserves a personal tutor, and we are dedicated to promoting equity, opportunity, and achievement for all learners. To that end, we partner with colleges and universities, K–12 schools and districts, public and state libraries, employee benefits programs, and the U.S. military to provide 24/7, on-demand, 1-to-1 tutoring and homework help in more than 250 subjects.Our mission is to instill hope, advance equity, and catalyze achievement in schools and communities. We do this by providing encouraging, empowering, and effective academic and professional support for learners of all ages and stages—from kindergarten through college, graduate school, career, and continuing education.Over more than two decades of supporting students, educators, school leaders, and families, we have helped institutions increase student pass and persistence rates, and learners become more confident in their schoolwork. Our learner satisfaction rates remain consistently high: 97 percent of post-session survey respondents would recommend Tutor.com to a friend, and 98 percent are glad their institution offers Tutor.com. The feeling is mutual. We are honored to partner with institutions and organizations to help them scale the human connection and provide individualized support—anytime, anywhere.
Tutor.com (tutor.com) has 19 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
19 approved reviews, newest moderated first
Tutors leave the chat platform so you don't get to grade them, and wait until the last minute to disconnect, so they get paid. I believe my tuitions and fees could have a better use. I don't and will never recommend tutor.com to my advisors and peers. Waste of time. If you complain, they basically ban you from their platform, that would be nice to get back the tuitions and fees that paid for the service.
By Gao T.
They often copy answers and they always leaves the session.ans bad English
By Emily S.
Only thing good about this is that it’s online They don’t pay enough and expect tutors to have a lot of credentials when they only pay 15 starting off, I can go to Panda Express and make more money there don’t waist your time with this company only pays 12 starting off you can go to burger king and make more
By XXIBGDXX
utter crap these tutors don't even help the students they just prolong the tutor session so they can get their checks and go
By Alfred C.
I scheduled a tutoring session with a specific tutor and not only was it difficult and confusing on how to connect with that specific tutor, but every time I clicked connect it led me to a random tutor. I guess no one likes to use mic anymore.. I'm sorry but a chat box is such a pain and I don't really see myself learning that way.... Super disappointed the college chose this service. I mean the app and online reviews in general speak for themselves though. If you can - AVOID this service and definitely the app, because it's useless.
By Stephanie
Their technology team is absolutely awful. They send a response that doesn’t help or resolve the problem and then close your ticket even if you respond to let them know the issue isn’t resolved. This has happened to me so many times.
By Sarah H.
Absolutely disgraceful. The administration don’t give you any respect despite the fact that you have worked for them years and undergone disrespect or profanity from the students. When the time for a promotion comes, they change your supervisor to avoid increasing salary. No company benefits. No extra consideration. They pay barely to the tutors. There are many other welcoming websites which gives you many students and you get a premium rate. Hope and pray that all tutors leave their platforms very soon and join the other rewarding platforms. Thank you.
By Hasan
I can almost never find a tutor and when I do they cannot help me with simple math. They also type in broken English. There is no video capabilities even tho they claim to have it. One tutor told me they pay their tutors less than $10 an hour so what do you expect. Thankfully I don't have to pay a dime, because my school was dumb enough to pay for their services...
By Stephanie L.
Response from Tutor.com· Jul 17, 2021
Thank you for your feedback. We are very sorry to hear about your experience. It’s unusual, and we’d like to investigate this and ensure your tutoring sessions going forward are of the high quality we are dedicated to providing. Would you please email us at [email protected] so we can look into this further? In our 21 years of providing online tutoring, we have applied rigorous standards to our tutor selection, instructional strategies, and quality control. We are committed to delivering high-quality, on-demand support for you and look forward to the opportunity to make this right. Wishing you the very best.
