Easy
Easy. Expedient. Friendly. Crushed it
By Kelvin P.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
72 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 1999, TurntableLab.com has been a trusted online store for DJs, Producers, & Designers. TTL also operates a retail location in NYC.
Turntable Lab (turntablelab.com) has 72 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 49 reviews with 5 stars · Clear filters
Easy. Expedient. Friendly. Crushed it
By Kelvin P.
Had a small hiccup with a damaged order. Kyle pulled my return and processed my exchange right then and there. Super helpful! Will always use turntable lab for my music needs.
By David M.
Wonderful from top to bottom. Perry helped me get the right turntable for my needs. I have bought at least 30 records from them and each has been in perfect condition. The AT-LP120X is a great turntable for the price. I will continue to frequent TTL for all things vinyl.
By Ryan K.
Had a problem with a turntable I had purchased. Kyle an company replaced it in minimal time. I highly recommend Turntable Lab for all your Hi-Fi Stereo needs.
By Ernie
I would just like to say that Dan was extremely fast and helpful with resolving an issue regarding a lost item due to the USPS negligence. That in it of itself is a rare quality in today’s sales positions. I tip my hat to him and the great people of Turntable Lab, they have earned a customer for life.
By Chris M.
Very attentive and responsive
By Arnulfo E.
There was an issue with USPS and they were very responsive and timely. The issue was resolved immediately. Fantastic customer service. Will for sure be ordering from this group in the future!
By Kelly H.
The replacement P3 has arrived as promised, been connected and thoroughly tested all afternoon and evening yesterday. It’s perfect. I played probably a dozen LPs of varying age and weight and I’m happy to say, the Rega performed flawlessly; no power interruptions, no feedback, flutter, humming, or any of the distractions of its predecessor. The best part is the experience I had with you and the other Customer Focused members of your team. You lived up to your reputation in every way. You have a customer for life! Thank you all, very much, for making my transactions so streamlined, effortless and simple. TURNTABLE LAB is a credit to your industry and all in it. Long live Vinyl and TURNTABLE LAB, Hilton Eades
By Hilton Eades J.