Tunatutu is an unreliable company.
Tunatutu is an unreliable company. Not responding to Customer service requests. Not paying refund requested.
By Már H.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Poor
65 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We sell best silk comforter!
Tunatutu inc (tunatutu.com) has 65 customer reviews on The Fair Hearing, with an average rating of 2.7 out of 5.
65 approved reviews, newest moderated first
Tunatutu is an unreliable company. Not responding to Customer service requests. Not paying refund requested.
By Már H.
This was due to arrive in June, but there is still no sign of it. After one email at the start of July explainging shipping delays they have failed to communicate any further information. I gave given up hope of ever receiving this and am looking into chargeback options. Save yourself some money and headaches - shop elsewhere.
By upekha B.
I ordered a cooling comforter from them on Kickstarter. After months of waiting, I still didn't get my ordered product. What I got INSTEAD were lots of advertisement emails and false promises where they told me (or rather us, all the customers) that the products were already shipped and we would get a tracking number soon (that I never received). Feels like a big scam to me...
By Secondhand S.
Literally one of the nicest I’ve ever owned. It's amazingly comfortable! It really does seem to keep my body at a great temperature.
By Grace
The product is fantastic. I love the texture, the color and the package. Everything is so fine.
By Tiffany W.
Im impressed with their fabric as it is very soft and durable.
By muqaddisa M.
I have just received my product and it is awersome.
By BigGod
This is the best silk comforter I've ever used, and it's really great that it can be washed.
By kai Z.