Tulsa Body JewelryReviews of tulsabodyjewelry.com

Was sent the wrong gauge and length jewelry and despite pictorial evidence and berification of the error by other piercers, they denied denied denied. Did not refund replace or offer a return label. Were extremely rude and unprofessional and condescending. Worse experience with any body jewelry retailer out there. They are liars and thieves and obviously narcissists who cant be accountable.

I ordered "Smoky quartz ear tunnels by Diablo Organics" They are advertised as double flare but the back flare is smaller, too small in fact and they constantly fall out, this is poor craftsmanship and I had no way of knowing they were too small until wearing them. What is worse is the staff refuse to exchange or refund the purchase because they were opened. Very bad customer service that does not take accountability of poor craftsmanship of their products, I would avoid this company.

Bought six, 14 gauge piercing replacement parts of a length I couldn't find anywhere else. Was sent an email that they were out of the length I had chosen, which is annoying but could be an honest mistake on their part. So I chose another length. When they arrived, they appeared professionally packed and separated by each amount I bought. Unfortunately, all but one was poorly machined. All but one of the pieces openings were too small. It appears that somehow a 16 or 18 gauge opening was made around 14 gauge threads. Useless! They were cheap enough that I decided to just eat the cost and warn others of how bad their items are.

I've made more than a couple purchases here, and feel like I have an honest impression now. Unprofessional, dismissive, and I regret ever purchasing from them. The jewelry is subpar, I downsized from a high quality titanium piece from Bodyartforms to a piece from this business that according to advertising should have been of same quality and I've never seen my piercing look so irritated. I'm sad I might have to just remove the piercing altogether now making the first one I'll have to retire after 25 piercings and 10+ years. The retainers I've purchased here wore out immediately. The labrets made my piercings smell. And the customer service is somehow even worse. Reaching out to talk to someone left me so disappointed. I was very clear and concise on the issues I needed help resolving and what I was inquiring about on separate occasions, just to be met with very disappointing/underwhelming responses and attitude. And when I complained on one of the occasions, the excuse was that well they're a retail store (why sell on the internet if that's your attitude) and that the email they provide for customer service is "more of a quick and informal chat" (so you should have low expectations????). Also, the return process is ridiculous and very apparently set up in a way to deter you from doing so.

Good quality products, but slow service.

My first experience with this company was amazing! Everything went so smoothly. Even through the COVID-19 pandemic, my order was processed in a timely fashion. It was packaged well, and even came with a convenient little measurement reference card. The jewelry I received was very high quality, and very reasonably priced. My experience was so good that I’m definitely going to be shopping here again! [ EDIT: or not, they no longer ship outside of the United States :( ]