Closing a Deceased Account
When canceling my deceased love one’s account, TransUnion was professional. Unlike Experian that was a nightmare, TransUnion was competent and timely.
By Barbara G.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
71 reviews
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Transunion (tui.transunion.com) has 71 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
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When canceling my deceased love one’s account, TransUnion was professional. Unlike Experian that was a nightmare, TransUnion was competent and timely.
By Barbara G.
I removed my complaint. I surrender. Hopefully you will restore my hard earned good fico score please. Thank you.
By Lawrence G.
It was very easy to create an account, and the site even told me when I needed to renew my fraud alert. So far, so good.
By Bill L.
April 26, 2023 Excellent customer service by Sarah Stones, Representative of TransUnion Credit Bureau! Sarah Stones, Representative, was very professional and very helpful and had great knowledge, in helping me! Thank you to Sarah Stones, Excellent Customer Service, at Trans Union Credit Bureau ! I called 1-800-916-8800, Trans Union, and spoke to this very kind and very helpful and very professional Representative, from Trans Union Credit Bureau, from your excellent representative named Sarah Stones! Excellent Job! Positive Experience! Thank you so much, April 26, 2023 Mrs. Eileen D. Brown
By Eileen B.