Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
384 reviews
TSM AquaticsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Why TSM?TSM operates the largest aquatic super store in the U.S., with over 10,000 sq. ft of saltwater fish and coral. The facility was built to receive, quarantine, and house the highest quality marine life. Here at TSM we understand that the key to a successful aquarium begins with healthy livestock, and we pride ourselves on one of the most comprehensive quarantines in the industry . Upon arrival at our facility, all newly acquired fish receive a series of dips and baths to reduce their initial parasite loads. Once added to their designated quarantine system, the fish receive their first of three rounds of Praziquantal. Copper is raised to therapeutic level and maintained there for a minimum of 30 days. Daily testing with laboratory grade equipment ensures that a consistent level of copper is maintained. While in quarantine, the fish are conditioned to accept readily available frozen food items. Our invertebrates are maintained in fishless systems to reduce the possibility of parasite transmission. We will not sell any livestock that we know or suspect to be unhealthy. We maintain our systems and ship our livestock at a salinity of 35ppt. Our knowledgeable team has over 20 years of combined experience working in public aquariums alone, and decades as hobbyists.
TSM Aquatics (tsmaquatics.com) has 384 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 357 reviews with 5 stars · Clear filters
Really happy with my fish purchase from TSM. Bought some harder to keep Anthias. Communication on shipping was great, packaging was top notch, the fish shipped in more water than any other vendor I have used, and the fish arrived very healthy, and already eating frozen foods. Thanks TSM!
By Matthew
Great communication. Healthy fish. Careful packaging. This purchase was a great experience.
By Alabama R.
TSM is best go to any reefer could hope for. The livestock is always healthy and vibrant. The workers are intelligent and very very knowledgeable of all the fish and corals invertebrates. If you're looking for a clean quarantined addition to your reef system then tsm is the best place you can go to o find that next piece.
By David H.
In addition to excellent customer service, the fish I received are amazing. The Lyretail Anthias that I ordered are incredibly vibrant, healthy, and were eating within an hour of their arrival. The pictures online really don’t do them justice. I really can’t recommend TSM enough.
By Cathryn Bayliss M.
Fantastic communication, shipping, and fish/snails/coral. Everything arrived alive, healthy, and eating. I would not hesitate to use them again!
By Patricia Z.
TSM puts their fish through a quarantine system like I've seen no where else. Their commitment to quality, healthy fish, is truly top notch. I no longer buy fish anywhere else.
By Zachary W.
All livestock arrived alive and in good health, and I really liked how they accommodated the shipment date around my schedule. Will buy from them again.
By Cody
Very satisfied with my Dispar Anthias and my Neon Orange Dottyback in my 150 gallon reef tank. I will purchase all of my future fish from TSM Aquatics.
By Michael A. F.
