Total Sham
Terrible company! I paid $150 and never received the product. I have emailed several times and just get ignored. I can assume this is a fake company or one that direct care about overseas customers.. (maybe Donald trump is CEO)
By Adam M.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
4,060 reviews
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#1 selling teeth whitening system guaranteed to work on all smiles. Fast shipping nationwide! Order online today: https://www.trysnow.com
Snow Teeth Whitening (trysnow.com) has 4,060 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
4,060 approved reviews, newest moderated first
Terrible company! I paid $150 and never received the product. I have emailed several times and just get ignored. I can assume this is a fake company or one that direct care about overseas customers.. (maybe Donald trump is CEO)
By Adam M.
Rating 1 star only because 0 stars is not an option. This company is a scam. They have no working phone numbers. They do not reply to emails. Their published address is nothing more than a PO box at a mailbox company in a strip mall. There are numerous complaints against them logged with the BBB. They used my stolen CC info to process a fake order, and there are multiple reports of similar situations posted online. As for all of the 4 and 5 star reviews on this page, believe none of them. Click on the reviewers' names...they have all made positive reviews on the same small group of "businesses."
By Michael R.
I bought the self sanitizing unit and it stopped working after one week use. After back and forth communication with their poor customer service rep., I had no choice other than accept a replacement. Because they will only refund 50% even it's because they sent me a defective unit. After I returned the unit, I didn't receive the replacement. I received half of the price I paid for refund. When I tried to call the customer service number listed on their website, it is not valid number. It's a trap working with this company.
By Annie S.
I would give zero stars if possible. Numerous complaints that negative reviews are hidden by SNOW... I mean as if ANY company has 100% positive? They do not respond to messages even before purchase if you enquire about what if there is a problem, conditions of return and any guarantee that it works (Is there a refund if not?) They obviously don't want to reply to people who know this is a scam. Avoid.
By Christie I.
SNOW50150283 Order number May 2019 See same complaints as mine on Highya.com “SNOW” No No No Throw your 300$ to the Trash Update Run around with CS SNOW Regarding new wireless WATER PROOF as advertised CS Number provided does Not work - blue light stopped working after 3 days -then RED light stopped working 1 week later Now top piece mysteriously fell off and underneath RUST red RUST on both sides!!! Under front panel I have pictures Recvd may 22 2019 -today june 10 2019 RUST FOUND IN 2 places under front plate Again USED 3 x & NOT IN THE SHOWER - followed directions given! RUST AFTER 3 days??? 1000% not happy Scam Yes unethical business doesn’t stand behind their “5” year warranty SNOW CS Number does not work either EMAIL: 11 email run around asking me same questions over & over again Multiple complaints on iphone app store & SNIW FB page - the angry comments have been hidden by SNOW - look for yourselves please Contacted BBB June 8 2019 Filing formal complaint Update: June 13, 2019 I had the run around with an email response asking same questions over & over again. I was finally taken seriously and had to provide •An ORDER# •Address shipped to •Reverified my Credit Card with a copy of Credit Card front & back only showing last 4 digits (i used a sharpie pen to blot out cc# only showing last 4 digits •Email response claims that “SNOW” is sending me new wireless device & not refunding my $300 I will update IF I receive a new device June 13 2019
By Linette C.
So much impressed by their service and the results of their products.
By Ana H.
It has been 6 weeks since I paid for this product which they say has been delivered and it hasn’t . The communication with this company over this matter has been poor. Very disappointed! Be wary of purchasing online with this company
By Clare M.
Amazing teeth whitener. I use the chart quite often and I'm almost to the brightest part!
By Robot Vacuum R.