Snow Teeth WhiteningReviews of trysnow.com

I researched teeth whitening products and decided on Snow no wire. I ordered in early June and did have to wait about 6 weeks for delivery. I did call and got customer service in Late June to check on the order and got a customer service rep who checked into it and told me because of Covid things were slow to keep all safe but my order was in order and I should receive it in 2 weeks or so. It came in less than 2 weeks, beautifully packaged and with instructions. I did the 21 days with the extra strength wand. I am very pleased with the result and the daily process was easy. I also had a question while undergoing the process. I sent a text and got an answer to my question the next day by text and email. I would recommend this product and the results. The wait was long to receive but I attribute it to the covid precautions . Denise

100% Love this product!! Results are fast! I’m officially a lifetime customer. Wooohooo!!

Excellent product and customer service. I had a product issue that was resolved effectively and efficiently by one their reps named Nallely. She is a shining star. Good customer service seems to be a dying art but it’s good to know that there are still some people out there working hard to keep the people who purchase their products, happy. Keep up the great work Snow!

Beautifully packaged. Fast shipping. Great results!!!

Hi, I'm a new snow teeth whitening customer and I just finished my 21 day challenge and I'm very impressed how white my teeth have gotten within the 21 days. I will continue to use the products and recommend to family and friends.

I ordered the wireless system. According to the information they provide once the mouth piece is fully charged the snowflake on the charging port will turn solid blue and charging would take no mor ethan 3 hours. Imagine my surprise hours later when I notice the snowflake is still blinking! I open it up and the mouth piece is HOT! I called customer service, they said that I had overcharged the mouthpiece! Really? Not according to their instructions, I was supposed to wait until the snowflake was solid blue. Would my house had burned down if I hadn't noticed? So they finally agreed to send a new unit, and gave me a return label, and once the PO scanned the package I would be shipped a new unit. I follow up the next day once I shipped the package. Customer service tells me that they will expedite shipping to make up for my troubles, and give me a free gold whitening serum. I checked my account, no order for the free gold extra strength serum exists. I called them back the following day to ask where is the order for the free gift that was promised, they talked in circles and gave me the run around. Once I get tracking for the replacement unit, I noticed they lied about the speed of shipping. I call to ask why did they promise to expedite shipping and not do it, why did they promise a free gift and not give it? So this time I was promised a partial refund for all my troubles. Guess what? No follow up email about the partial refund that it has been initiated. So it appears customer service will say anything to shut you up and get you off the phone. I can't comment on the quality of the device since mine broke after only three days. Maybe I got a defective device? I am just not trusting customer service because they never send a follow up email.

I ordered and was immediately charged $232 for my purchase on 5/20/20 .... It is now July 21, 2020 and I have yet to receive the product .... Considering what is going on ... I waited to contact them. When I did, I was informed my order is unfulfilled because they had an incomplete address. .... how that could be since you have to confirm your billing address which they had no trouble since they charged me the very same day I placed the order. I made sure this time they tell me exactly what address they have on file .... the customer service was very apologetic and assured me, my order will be accelerated since I have waited so long ... isn't that nice? WRONG. Fast forward 2 weeks later ... still no product ... Called them again ... This time they told me my address is wrong since they have Hickory, NC ... not even geographically close and I have never had an NC address .... after they acknowledged the error and found my order ... told my order is still unfulfilled ... and they will accelerate it ... asked to speak to a supervisor but was told the supervisor was at the warehouse and is not available ... undoubtedly trying to ship my order to Hickory .... I was getting all upset to hear the same song and dance excuses .... customer service told me he understands coz he can see it in my eyes ... WHAT? .... I was calling from my phone .... they will say anything to try and pacify you except to send your order .... All these excuses ... no product but without fail ... they have no problem sending me emails about their product .... stay tuned.

With out a doubt works efficiently. I was blown away after like the 4-6 days when my teeth actually was transforming before my eyes. I get so excited everyday to use it & absolutely smiling more as well now.