Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,060 reviews
Snow Teeth WhiteningSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
#1 selling teeth whitening system guaranteed to work on all smiles. Fast shipping nationwide! Order online today: https://www.trysnow.com
Snow Teeth Whitening (trysnow.com) has 4,060 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
4,060 approved reviews, newest moderated first
I got a very quick, respectful, and helpful response when I reached out regarding an issue with a product.
By lucila R.
Response from Snow Teeth Whitening· May 20, 2024
Hi, We appreciate how you shared your level of approval for the care you received from our SNOW Customer Service Support Team. We are honored to have your 5-Star review! Thanks, SNOW
I placed my order on the 30th of last month, and it still hasn’t shipped. Despite numerous attempts to contact support, I have received no response. The website claims support replies "in a few minutes," but that is far from the truth. I've also tried emailing them without any success. It's been 16 days since I placed my order, and according to the Route app, the status is still just "order placed." I’m requesting a refund and believe leaving a review on Trustpilot might be the only way to get a response since they seem active here. I hope this review prompts a refund, as I would like my money back. Based on this experience, I cannot recommend Snow to anyone. While I can't comment on the product itself, the customer service is terrible. I even wonder if it even exists... My advice: stay away from them. I hope I can at least save someone from making the same mistake. What a horrible experience, to say the least.
By John
Response from Snow Teeth Whitening· May 20, 2024
Hello, Our apologies for the delays. We have reviewed the account to follow-up on your concerns that you have shared in this review. It does appear that you have been provided assistance from one of the SNOW Customer Service Support Agents already. The date of your last correspondence with the SNOW Agent is listed as May 17th. If there are any additional concerns that need to be addressed, please reach back out to the last agent in contact with you. Best regards, SNOW
These products work! I love my whiter smile!
By Rodolfo L.
Response from Snow Teeth Whitening· May 20, 2024
Hi, Thanks for Sharing your SNOW Experience! Awesome to get your feedback that the products are working for you. SNOW
There was an issue with my order and they responded immediately to my inquiry. In less than 24 hours new product had shipped out and it was an upgrade from my original order.
By Jill
Response from Snow Teeth Whitening· May 20, 2024
Hi, It is nice to have been able to resolve your concerns so quickly and for you to have allowed the SNOW Customer Service Support Team the opportunity to take care of the concerns you experienced with your order. Thank you, SNOW
I bought my product more than a month ago and still didn’t receive it. I can’t say anything besides my frustration. Can’t rate the product because I still don’t have it. I bough on April,2nd. It “was shipped” in April,3rd. I paid for the Route Package Protection which is an absurd, because once I buy it, it’s your obligation to make sure I would receive it. I decided to pay for it because at the moment you offered me, my gut feeling told me I shouldn’t trust.. Actually, I shouldn’t have bought anything…
By Christiane Alves De Almeida M.
Response from Snow Teeth Whitening· May 20, 2024
Hello, Our apologies for the delays with your delivery. If your order has shipped already yet you still have not received it in over a month, we are happy to offer you further assistance to get this resolved. We will have a SNOW Customer Service Support Agent assigned to reach out to you with the best options available. You can discuss any other concerns you have for this order delivery with the agent to ensure you are fully taken care of. Thank you, SNOW
Tried New Toothpaste I forgot to do before and after photos, but I can say in all honesty that this regimen WORKS! My teeth (especially near gum line) are definitely whiter! I’ve finished both morning and evening tubes and love the difference! Thank you, SNOW! I’ll be ordering again! Cheers, Susan W.
By Susan
Response from Snow Teeth Whitening· May 20, 2024
Hi and Thanks, We totally accept this 5-Star review and no worries; you can take a photo still. You can note the comparison of how much further you will go in your Whitening Journey based on the consistency of use. We look forward to hearing back from you! SNOW
I’ve been using this product for years. Unfortunately, the mouth piece failed but Snow stands behind their product 100%. They are not only replacing it no charge but making it worth my while on top of it! Highly recommend 10/10
By Trevor
Response from Snow Teeth Whitening· May 20, 2024
Hi, Thanks for being a Loyal SNOW Customer and for sharing your experiences with everyone. We are appreciative that you can give your own personal accounts of the ways that we have stood by our products and our customers time and again. Your recommendations are the icing on the cake! All Our Best, SNOW
We had a loose wire in the mouthpiece and snow made it quick and easy to get a replacement! Customer service was great!
By Kb
Response from Snow Teeth Whitening· May 9, 2024
Hi, We Appreciate you for your 5-Star Review Share! It sounds like you had a Hassle-Free Experience. Thanks to Our SNOW Customer Service Support Team! That is what we Love to hear. Awesome, SNOW
